Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Average customer rating
4.6
(1,181 Reviews)
Rating breakdown 1,181 reviews
5 Stars
917
4 Stars
161
3 Stars
53
2 Stars
24
1 Star
26
94%of customers recommend this product.
(
842 out of
897)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Posted by: Anonymous
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
The new Watch Ultra is a nice addition to my collection of smart watches. It packs useful features and has nice finish in ceramic white. The night display (watch face turns dim and red)
and the rotating compass is a very thoughtful detail. The only improvement I would have liked to see is more battery life. My other smart watch (Amazefit) battery can last more than two weeks, but Watch Ultra only lasts around 4 days with battery saving features active. Overall, it's a great watch with many other uses aside from health monitoring.
and the rotating compass is a very thoughtful detail. The only improvement I would have liked to see is more battery life. My other smart watch (Amazefit) battery can last more than two weeks, but Watch Ultra only lasts around 4 days with battery saving features active. Overall, it's a great watch with many other uses aside from health monitoring.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Marcial
from Miami
Expertise:Expert
Verified Purchase:Yes
I'm very happy with the Ultra watch, it adds plenty of new features which are useful and provide details to live a healthier life. I'm an active person, this is the watch for my lifestyle.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rob L
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
Only thing I don't like is I can't use watch face apps that have so many more and better faces to use than Google. I hope that changes soon so I can use better watch faces.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Vizuvius
from Hot Desert, Arizona
Expertise:Intermediate
Verified Purchase:Yes
Traded in 5 pro. Some of the features I remember having on the Galaxy watch 3 are back. Looks/feels premium. Wish the circle spun like the Classics but not a deal breaker.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: J Roll
Verified Purchase:Yes
Great watch! Received it fast! Highly Recommend!!!!
Written by a customer while visiting Samsung US
Customer Rating
4
Nice watch but jury is still out on battery life
on November 2, 2024
Posted by: M AB
from Miami
Expertise:Expert
Verified Purchase:Yes
I recently upgraded from the Watch5Pro to the Ultra. The new design, larger size, and advertised "longest battery" were major factors in going for Ultra. After 1 month of ownership, the battery life has not held up to its promise w similar use habits of the Watch5 Pro. I hope this will change as the watch learns/adapts further to my usage, which is average.
Features
5
Performance
4
Design
5
Written by a customer while visiting Samsung US
Posted by: Samsung fan
from Atlanta
Verified Purchase:Yes
Largely unresponsive when notifications appear. Least favorite of my smartwatches and that’s surprising.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
2
Response from Samsung USBy Social Commerce, November 3, 2024
We appreciate you sharing your feedback on the Galaxy Watch Ultra. We hate to see that the responsiveness has not met your expectations, especially when you get notifications. For cases with the Galaxy Watch Ultra being slow or unresponsive, we recommend a few troubleshooting steps. Start by checking that your watch is running the latest software version, as updates often contain fixes for performance problems. Next, consider removing any screen protectors or accessories that could interfere with touch sensitivity, especially if you’re experiencing lag with the touchscreen. If the watch continues to perform poorly, you may want to restart or reset the device to clear any temporary software bugs. Restarting can help resolve minor software issues, while a factory reset could be useful if other solutions don’t work. Just remember to back up any important data before performing a reset. Check out the link attached for additional options to help optimize your watch's performance. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Cliff
from San Antonio
Expertise:Intermediate
Verified Purchase:Yes
Excellent so far. Waiting for cal tracker to be added to all watch faces with step counter. Also keep going bigger. Bigger is better on a man's watch. I am loyal samsung but a converted Invicta watch wearer. Go big ill buy it
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US