Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Average customer rating
4.6
(1,181 Reviews)
Rating breakdown 1,181 reviews
5 Stars
917
4 Stars
161
3 Stars
53
2 Stars
24
1 Star
26
94%of customers recommend this product.
(
842 out of
897)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Posted by: Rick
Verified Purchase:Yes
Very nice, quality and looks are super. My favorite Smartwatch ever.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Egan
from Texas
Expertise:Intermediate
Verified Purchase:Yes
The Ultra is an awesome device. But I've had nothing but problems since upgrading from the 5 Pro. If my phone dies or I turn it off, my number sync doesn't work and I'm not able to text with the watch on its own. ATT hasn't been any help. It's not the RCS issue, I don't use Google messages. Even standalone texting through Samsung messages will not work unless the phone is powered on somewhere.. I've tried everything I can think of and I'm very disappointed. Test this if you haven't.. I just want to text from my watch if my phone is off. It shouldn't be this hard.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Social Commerce, October 24, 2024
Thanks for reaching out with your candid review, Egan. We always love getting feedback from our customers. We see that you reached out to share your experience with the Galaxy Watch Ultra. Samsung watches allow you to use number sharing to make that call with a Samsung Smart Watch. With this feature, your phone and smart watch can share the same phone number. You'll be able to make and take calls, get app notifications, and more, right on your watch. However, the process will be different depending on your network carrier. Check out the link attached for options to help troubleshoot this. If that does not help. Please reach out to us at Samsung Support and we'll be more than happy to take a further look and assist you with this. Thank you for being the best part of Samsung. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003296/
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smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
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https://www.samsung.com/us/support/answer/ANS10003296/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Yubesh
Verified Purchase:Yes
The design and style looks very great. I really like the resolution and speed performance. First it feel big but later it feels luxury.
Written by a customer while visiting Samsung US
Posted by: Jim R
from Seattle
Expertise:Intermediate
Verified Purchase:Yes
I like that it is very accurate in most of my workouts. Better battery life and screen size compared to the galaxy classic 6 that I had before. I would like more developments on the health apps but ovet great watch. May recommended also working on the water proof so I don't have to remove the watch each time I swim
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Ian W
from Alaska
Verified Purchase:Yes
It's surprisingly comfortable. Easy to use and accurate.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Gabriel
from Puerto Rico
Expertise:Beginner
Verified Purchase:Yes
Excelente dispositivo, muy contento con la calidad y funcionalidad del producto.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Ernie Espino
from Azle texas
Expertise:Expert
Verified Purchase:Yes
I am loving it, if it had the blood sugar measure option it would be even better
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Juan fermin
from Brooklyn ny
Expertise:Intermediate
Verified Purchase:Yes
No blood pressure app this is a plus for me understand
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
2
Response from Samsung USBy Social Commerce, October 24, 2024
Thanks for reaching out, Juan. Your feedback is invaluable as we continue to make improvements. We see that you reached out regarding the Galaxy Watch Ultra. The Samsung Health app works alongside your Galaxy Watch7 or Galaxy Watch Ultra to create a personalized energy score that is based on your sleep data, blood oxygen level, snoring time, skin temperature, and heart rate. The Galaxy Watch Ultra allows you to enter and keep track of your blood pressure data. We understand that you would like to have a blood pressure app. We appreciate your feedback on this and hope to hear more from you in the future. If you have any further concerns or inquiries, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US