Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Average customer rating
4.6
(1,181 Reviews)
Rating breakdown 1,181 reviews
5 Stars
917
4 Stars
161
3 Stars
53
2 Stars
24
1 Star
26
94%of customers recommend this product.
(
842 out of
897)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Posted by: Sharlena
from Cleveland, Ohio
Expertise:Intermediate
Verified Purchase:Yes
I am a samsung galaxy person. I love all things samsung be it warch or phone. I have the samsung galaxy watch 5 & ultra LTE. I love them both. Still getting use to my Ultra. But, so far so good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Glen Burnie MD
Expertise:Intermediate
Verified Purchase:Yes
Ultra... best watch since the first watch was made
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 15, 2025
Aloha Eric,
Thank you for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We'd love to hear more about your experience with your Galaxy Watch Ultra, if you have the time. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thank you for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We'd love to hear more about your experience with your Galaxy Watch Ultra, if you have the time. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Posted by: Bubba B
from CA
Expertise:Intermediate
Verified Purchase:Yes
The size is perfect. The colors are vibrant. It's easy to understand and program. I had read complaints about the battery life, but I'm not seeing that. The battery is performing perfectly fine. I have received numerous compliments on my new watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Zombie
from San Diego, CA
Expertise:Expert
Verified Purchase:Yes
The center button on right side of watch is a disaster. Samsung failed to test it with real human activity. If you like to workout and be active while wearing watch and using samsung health you will find that the orange button presses up against your wrist and intermittenrly pauses your workouts. Therefore ruining your workout metrics. Tried to disable feature and was not able to. It keeps coming back. Defeats the purpose of a workout fumction.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
3
Value
3
Response from Samsung USBy R&R Team, May 30, 2025
Hey Zombie,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We realize how frustrating it may be to accidentally trigger the action button on your Galaxy Watch Ultra during workouts. If you don't frequently use the action button, you can disable or you can change the button to a less frequently used function during your workout. We recommend repositioning your device higher on your wrist to avoid those unwanted button presses or rotating your device slightly to avoid exposure to your button during activity. Feel free to check out the resources shared below. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manual
https://www.samsung.com/us/support/downloads/
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We realize how frustrating it may be to accidentally trigger the action button on your Galaxy Watch Ultra during workouts. If you don't frequently use the action button, you can disable or you can change the button to a less frequently used function during your workout. We recommend repositioning your device higher on your wrist to avoid those unwanted button presses or rotating your device slightly to avoid exposure to your button during activity. Feel free to check out the resources shared below. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manual
https://www.samsung.com/us/support/downloads/
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Posted by: Stacy
from Northern California
Verified Purchase:Yes
Love the watch, it's a bit large on my wrist but much easier to see. Did not love the band but was able to order a nice one that fits well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Eric D
from Chesapeake, VA
Expertise:Expert
Verified Purchase:Yes
I've had Fitbits for smartwatches and they haven't been all that great. I decided to go with the Ultra and I've never been happier. The look, quality of the screen, and the health features have all been fantastic. To add, I have some severe lung issues and use supplemental oxygen to do various tasks. Through my watch, I learned my O2 sat was dropping to the low 80s while I sleep. Now I make sure to use my O2 while I sleep and it is back up to normal levels. This is a detail my docs wouldn't be able to catch without and overnight sleep evaluation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Massachusetts, MA
Expertise:Intermediate
Verified Purchase:Yes
It is beautiful, very smooth and handy, it sync so perfectly with my Samsung phones, but the battery is so bad
I would recommend this to a friend!
Features
3
Performance
5
Design
3
Value
3
Response from Samsung USBy R&R Team, July 28, 2025
Hello Adesegun,
Thank you for taking the opportunity to share your sentiments with us about your experience with using the Samsung Galaxy Watch Ultra. Your feedback allows us to improve the design and functionality of our product line. We are thrilled to hear that you have been enjoying the performance of your Galaxy Watch Ultra. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than ideal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Feel free to reach out to Samsung Support after reviewing the resource shared if you would like any further assistance with troubleshooting your device further. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the opportunity to share your sentiments with us about your experience with using the Samsung Galaxy Watch Ultra. Your feedback allows us to improve the design and functionality of our product line. We are thrilled to hear that you have been enjoying the performance of your Galaxy Watch Ultra. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than ideal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Feel free to reach out to Samsung Support after reviewing the resource shared if you would like any further assistance with troubleshooting your device further. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Howard
from Shakopee, Minnesota
Expertise:Expert
Verified Purchase:Yes
Battery life much better tha my Galaxy 4. It only switches to LTE mode when I am out of range of my phone. The exercise mode seems to work more accurately.
I would recommend this to a friend!
Features
5
Design
4
Value
5
Written by a customer while visiting Samsung US