Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Average customer rating
4.6
(1,181 Reviews)
Rating breakdown 1,181 reviews
5 Stars
917
4 Stars
161
3 Stars
53
2 Stars
24
1 Star
26
94%of customers recommend this product.
(
842 out of
897)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Posted by: cgibson92
from Broken Arrow, Oklahoma
Expertise:Expert
Verified Purchase:Yes
Love the watch, however, I wish they would make a smaller band... Everyone doesn't wear a large.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: Arcady
from Norman Oklahoma
Expertise:Expert
Verified Purchase:Yes
Less than a month old... The batter life went from over 2 days down to less than a 24 hours overnight. Support says that I have to factory reset it... Again...
No, I would not recommend this to a friend.
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, September 24, 2024
Thank you for contacting us to share your thoughts. We noticed that you reached out to review the Galaxy Watch Ultra. The Galaxy Watch Ultra features a Quick Button for instant workout control and the ability to map functions to your needs. It also includes an Emergency Siren for safety. After your workout, you can easily view your stats with dedicated watch faces that automatically switch to Night Mode for better readability in the dark. Additionally, the Galaxy Watch Ultra has a peak brightness of 3,000 nits, ensuring readability even in bright sunlight. It also boasts the longest battery life within the Galaxy Watch line-up, offering up to 100 hours in Power Saving mode and 48 hours in Exercise Power Saving mode for longer adventures. We hate to see that you've been experiencing a shortened battery life on your watch. We recommend checking and making sure that your watch is up to date with the latest software update available. Also, make sure to check and make sure the apps that are used with the watch are updated. Check out the link attached for additional options to help get you more battery life. If this persists, please reach out to us at Samsung Support so that we can explore other options to get this resolved. Thanks for being the best part of Samsung! -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Ruben
from Paterson, NJ
Expertise:Expert
Verified Purchase:Yes
Almost perfect, the part that is square should be the screen
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Abcdefghig
Verified Purchase:Yes
Sleep tracking is garbage. Worse than 5 pro. Watch band is also worse. Everything else is about the same with minor improvements here and there
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, September 28, 2024
Hey! We appreciate you taking the time to reach out and share your feedback on the Galaxy Watch Ultra. The Galaxy Watch Ultra’s daily AI companion will keep you feeling healthy with its personalized wellness programs. These include your energy score, sleep analysis, sleep apnea monitoring, and workout comparisons. If the step and heart rate tracking features are not working properly on your watch, the watch band or strap may be too loose or the watch's software might need updating. However, a simple reboot may solve the problem. Check out the link attached for instructions on how to do so. If this persists after troubleshooting, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: titot125
Verified Purchase:Yes
Great watch, the best ever. I’ll buy another one soon.
Written by a customer while visiting Samsung US
Posted by: Jose
from Detroit, MI
Expertise:Intermediate
Verified Purchase:Yes
Amazing watch. Amazing size. I love the new way of connecting watch bands. The only issue I have with it is the battery. I was getting better battery life with my Watch 5 pro. With this one I had to turn off always on display.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Florian
Verified Purchase:Yes
Amazing fit, light weight, and speed. The best watch around . Super happy.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: Sean
Expertise:Intermediate
Verified Purchase:Yes
This is way better than I thought it'd be. Its like alien technology so far.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US