Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Average customer rating
4.6
(1,181 Reviews)
Rating breakdown 1,181 reviews
5 Stars
917
4 Stars
161
3 Stars
53
2 Stars
24
1 Star
26
94%of customers recommend this product.
(
842 out of
897)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Posted by: mcwmustang
Verified Purchase:Yes
The watch is comfortable to wear. Battery life is better than my GW3. Hope to enjoy for many years to come.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Las Vegas, Nevada
Expertise:Intermediate
Verified Purchase:Yes
A beautiful time piece, looks great on my wrist. Only complaint is the battery does not last long, less than two days from my daily use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Winston
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
Great watch, definite upgrade for the heart rate monitor and GPS tracking for those that love Samsung watches
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: DDMejia
from Phoenix, AZ
Expertise:Intermediate
Verified Purchase:Yes
This watch fits my wrist perfectly. I found that the buttons on previous models I've owned always were being pressed if I would bend my hand up. Other than that everything feels comfortable app and battery wise. The battery might drain a little faster than my previous watch but I think I have it monitoring more things now so it's not that big if a bother for me. The only thing that I would say was not an upgrade was the band... it felt cheap and got dirty pretty fast I changed it out fairly soon after trade in.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Mabank, Tx
Expertise:Intermediate
Verified Purchase:Yes
I read have nothing bad to say about the watch other than the battery. Seems like it needs charged every day. Needs to be plugged in every day making it quite troublesome to deal with.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
3
Response from Samsung USBy R&R Team, September 23, 2024
Thank you for reaching out to us and sharing your feedback, Mark. We aim to provide our valued customers with the best experience with our products and services. We noticed that you contacted us to share your review of the Galaxy Watch Ultra. We're glad to see that you've been enjoying your watch despite the shortened battery life you've been experiencing. We want you to get the best experience with your watch so let's work together to get this resolved. The first thing we recommend is to make sure your watch is up to date with the latest software available. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. We also recommend running a diagnostic on your watch's battery. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Check out the link for additional options to help optimize your watch's battery. If this continues to be your experience after troubleshooting, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Dragonslayer148
Verified Purchase:Yes
Nice design and good quality and features for any you need like the bands also good for people who have disabilities to be able to get on wrist
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Coonce
Verified Purchase:Yes
Absolutely love my watch, I have the white & titanium
Written by a customer while visiting Samsung US
Posted by: Zack
from Riverview FL
Expertise:Intermediate
Verified Purchase:Yes
Great watch overall! Battery life is excellent, and I love the sleek design. The fitness tracking features are very helpful, and the watch is easy to use. Only downside is the price, but it's worth it for the quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US