Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Average customer rating
4.6
(1,181 Reviews)
Rating breakdown 1,181 reviews
5 Stars
917
4 Stars
161
3 Stars
53
2 Stars
24
1 Star
26
94%of customers recommend this product.
(
842 out of
897)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Posted by: Liam P
from California
Expertise:Expert
Verified Purchase:Yes
This watch is incredible. It does everything I wanted it to do very well. Mileage while running and walking is pretty accurate just from what I've measured, heart rate while working out on weight machines at the gym is always spot on. Battery life is great at 3 days (including sleep tracking). The device gets warm while charging, but the small magnetic wireless charger is sweet. I only wish it had a usb-c port on it instead of having a cable come out of it.
My only complaints are that is is a thick boy, it's stand off of my wrist much taller than a regular analog watch. Also, the included strap isn't terrible comfortable, and also bulky. And replacement straps are pricey.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R Team, May 22, 2025
Aloha Liam,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch Ultra. We value your feedback as we are committed to constant innovation while we strive to improve the design and functionality of our product line. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn some awesome tips on maintaining your device within its perfect temperature threshold to avoid the possibility of overheating. The Peakform Band for Galaxy Watch Ultra is built to handle everyday activities with ease. It’s designed with a soft touch fabric and durable rubber material, allowing you to stay comfortable in any workout you choose, from cycling to jogging. The Marine Band is crafted to meet the performance standards of the new Galaxy Watch Ultra. Its titanium buckle is light and durable, and the wide ripple design is made for easy water drainage and quick sweat drying. The Trail Band for Galaxy Watch Ultra features a lightweight fabric and Triangle Latch and Hook that fit comfortably around your wrist. Suited for trail running and a wide range of workouts, the wide ripple design allows you to push through your activity with ease. Feel free to check out a different band to help create a Bespoke look. If you have any questions for us or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Watch Ultra Peakform Band
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/galaxy-watch-ultra-peakform-band-white-sand-et-sbl70mweguj/
Watch Ultra Marine Band
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/galaxy-watch-ultra-marine-band-dark-gray-et-snl70mbeguj/
Watch Ultra Trail Band
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/galaxy-watch-ultra-trail-band-dark-gray-et-svl70mbeguj/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch Ultra. We value your feedback as we are committed to constant innovation while we strive to improve the design and functionality of our product line. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn some awesome tips on maintaining your device within its perfect temperature threshold to avoid the possibility of overheating. The Peakform Band for Galaxy Watch Ultra is built to handle everyday activities with ease. It’s designed with a soft touch fabric and durable rubber material, allowing you to stay comfortable in any workout you choose, from cycling to jogging. The Marine Band is crafted to meet the performance standards of the new Galaxy Watch Ultra. Its titanium buckle is light and durable, and the wide ripple design is made for easy water drainage and quick sweat drying. The Trail Band for Galaxy Watch Ultra features a lightweight fabric and Triangle Latch and Hook that fit comfortably around your wrist. Suited for trail running and a wide range of workouts, the wide ripple design allows you to push through your activity with ease. Feel free to check out a different band to help create a Bespoke look. If you have any questions for us or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Watch Ultra Peakform Band
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/galaxy-watch-ultra-peakform-band-white-sand-et-sbl70mweguj/
Watch Ultra Marine Band
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/galaxy-watch-ultra-marine-band-dark-gray-et-snl70mbeguj/
Watch Ultra Trail Band
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/galaxy-watch-ultra-trail-band-dark-gray-et-svl70mbeguj/
Written by a customer while visiting Samsung US
Posted by: Francis Feliz
from Lawrence
Expertise:Expert
Verified Purchase:Yes
First of all, I miss the rotating bezel, and I think all of us who owned the S3 Frontier. There are many practical functions, but there was no need for a menu similar to that of 4pple, nor a "similar design". I traded in my S3 Frontier recently because it was no longer connecting to the phone like it used to. But, there was no other option, and sorry for being so sincere.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Uncomfortable to wear! Not as previous models!
on November 17, 2024
Posted by: Alla
from Wa
Expertise:Expert
Verified Purchase:Yes
I like watch itself, but you made this model super uncomfortable to my arm. It hurts and that part is digging into my arm. Painful! I wished it would be more flat!
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
5
Response from Samsung USBy Social Commerce, November 17, 2024
Hey Alla! Thank you for sharing your thoughts about the Galaxy Watch Ultra. We’re pleased to hear that you enjoy the watch’s design and features, but we’re we noted your concerns about the discomfort you’re experiencing. The Galaxy Watch Ultra is crafted with premium materials and a bold design, but we understand fit and comfort are essential. We recommend adjusting the band or exploring alternative watch straps to better suit your preferences. Samsung offers various strap options, including flatter designs, that could enhance your experience. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. Your comfort matters to us, and we’d love to help. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Jan T
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
The best watch that I ever have- Long lasting battery life, high-end sports watch, less price than competition, sleep apnea and electrocardiogram detection, can measure blood pressure with the Samsung
Health Monitor App - Thank you Samsung, I am happy with my forever watch
Health Monitor App - Thank you Samsung, I am happy with my forever watch
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Henry
from Bronx New York
Expertise:Intermediate
Verified Purchase:Yes
This is a great watch the style and functionality of the watch are amazingly fantastic. The more i used my watch Galaxy Ultra 47 mm the more i learn how to used it so it can work for my advantage. One of the things i like about it is that with the movement of my hand i can open apps from my watch , also the new AI works fenomenal on my Galaxy Ultra the battery the more i use it the more time the battery last so it learn from you how to be more efficient wow to me thats amazing in conclution im really happy with my new Galaxy Ultra 47 mm thank Samsung for making such a beauty.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch/battery life. But not the wristband.
on February 21, 2025
Posted by: Carsa
from Pflugerville, Tx
Expertise:Intermediate
The watch is awesome. I can get 3 days worth of battery with some tweaking. I thought the watch was gonna be little bigger than the watch 6, but all it is it has a bigger sqared frame/bezel. I ordered mine with the trail wristband but I hate em. I ordered the magnetic wristband off of amzn.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Martin
Verified Purchase:Yes
Excellent, the only thing is the battery life. With normal use only two full days.
Written by a customer while visiting Samsung US
Posted by: Watchman 47
from DFW
Expertise:Intermediate
Verified Purchase:Yes
I only have had my new watch for a few weeks and I would like to say that I am very happy with it.
I would recommend this to a friend!
Written by a customer while visiting Samsung US