Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Average customer rating
4.6
(1,181 Reviews)
Rating breakdown 1,181 reviews
5 Stars
917
4 Stars
161
3 Stars
53
2 Stars
24
1 Star
26
94%of customers recommend this product.
(
842 out of
897)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Customer Rating
5
Great Product
on March 28, 2025
Posted by: John
I have been wanting to get this watch for a while. I am sure I will be very happy with this purchase.
Written by a customer while visiting Samsung US
Posted by: Berta
Verified Purchase:Yes
Great watch i upgraded because i wanted cellular this time. Phone is very clear and hooks up to my car easily when i forget my phone
Written by a customer while visiting Samsung US
Posted by: kosta
from Florida
Expertise:Expert
Verified Purchase:Yes
I don't see many worth-mentioning differences to justify the price tag, compared to the galaxy 5 pro I traded in for this. Battery is slightly better, the 3rd button is almost useless (just assigned to 1 function), speaker is a little better.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, April 3, 2025
Good day Kosta,
Thanks for sharing your experience with using the Samsung Galaxy Watch Ultra. We value your sentiments and critiques as we improve the design and functionality of our product line. The Galaxy Watch Ultra offers a more premium experience for users than the Galaxy Watch5 Pro with its faster processor, larger screen, more storage, and a rugged design. The Quick Button on your Galaxy Watch Ultra is customizable, allowing you to quickly launch specific actions or features, such as starting a workout, accessing the flashlight, or activating the water lock. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thanks for sharing your experience with using the Samsung Galaxy Watch Ultra. We value your sentiments and critiques as we improve the design and functionality of our product line. The Galaxy Watch Ultra offers a more premium experience for users than the Galaxy Watch5 Pro with its faster processor, larger screen, more storage, and a rugged design. The Quick Button on your Galaxy Watch Ultra is customizable, allowing you to quickly launch specific actions or features, such as starting a workout, accessing the flashlight, or activating the water lock. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Samsung RZ
Verified Purchase:Yes
Great watch, watch may give some irritations on the wrist probably from the green led under the watch. That's my only issue.
Written by a customer while visiting Samsung US
Posted by: TurboWolf
from Colorado
Expertise:Beginner
Verified Purchase:Yes
Chunky Beast ,Battery Sucks doesn't have Ant+, Sleeping with it is really hard
No, I would not recommend this to a friend.
Design
4
Response from Samsung USBy R&R Team, May 28, 2025
Aloha TurboWolf,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. No need for chargers here! If your Galaxy Watch Ultra battery is not living up to your expectations, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like to share any other feedback with us or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watchhttps://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. No need for chargers here! If your Galaxy Watch Ultra battery is not living up to your expectations, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like to share any other feedback with us or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watchhttps://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Karah
from Iowa
Verified Purchase:Yes
I bought this mainly for the longer charge this watch holds, compared to my older Galaxy Watch 6 that would run out the battery in less than a day. The new Galaxy Watch Ultra lasts me almost 2 days (depending on if I use it for working out or not) before having to charge it again! The only downfall is just how bulky it is, so when I do do exercises that has me down on my hands, if my wrist bends at all, it will hit the main button and it has stopped my workout session early. This has happened a couple times now, so I usually slide it down my arm a little when I do those exercises. It's just annoying, but not a deal breaker for me. Overall, very happy with my purchase!!
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: bstaley46
from Virgina
Expertise:Expert
Verified Purchase:Yes
The perfect upgrade from the 5-Pro that's eye-catching and powerful. Easier to view outdoors while more responsive to touches. Please add solar charging or higher battery/storage capacity and more face/color choices. Thank Samsung I'm looking forward to a Galaxy Tri-Fold 7 Ultra to pair with my new Ultra watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Roger L
Verified Purchase:Yes
Just received my new S7 Ultra and I have to say that it feels really good on my wrist. The functionality of the watch appears to have everything I would ever need... As compared to my Watch 4 Classic... So far so good....
Written by a customer while visiting Samsung US