Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Average customer rating
4.6
(1,181 Reviews)
Rating breakdown 1,181 reviews
5 Stars
917
4 Stars
161
3 Stars
53
2 Stars
24
1 Star
26
94%of customers recommend this product.
(
842 out of
897)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Posted by: Mike Skidog
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
Product has exceeded my expectations. The battery life has performed beyond the stated specifications. Connectivity with my S24 occurs seamlessly. Great product. Love the app as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great watch but... the band is lacking.
on July 4, 2025
Posted by: G rabbit
from Jacksonville, Fl
Expertise:Expert
Great watch with exceptional battery time but the band not so much.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hi G,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. If your current Galaxy Watch Ultra band is not living up to your expectations, feel free to check out your other options that are linked below. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Watch Ultra Watch Band
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch+Ultra
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. If your current Galaxy Watch Ultra band is not living up to your expectations, feel free to check out your other options that are linked below. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Watch Ultra Watch Band
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch+Ultra
Written by a customer while visiting Samsung US
Posted by: Sagar
Expertise:Intermediate
Verified Purchase:Yes
It is good. Looks smart. Works as expected. Excellent paring with Samsung phone. Greater battery life would have been ideal.
Response from Samsung USBy R&R Team, July 8, 2025
Hello Sagar,
Thanks for sharing your thoughts with us about using your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive to improve the design and functionality of our product line. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If your Galaxy Watch Ultra battery is not living up to your expectations, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your thoughts with us about using your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive to improve the design and functionality of our product line. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If your Galaxy Watch Ultra battery is not living up to your expectations, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Love the design
on July 8, 2025
Posted by: Mak29
from Chicago
Expertise:Expert
I love the design and durability but only thing i do not like is the battery life. If it would have a 4 or 5 day battery life probably the best watch of all time have gotten many compliments on the design. Works great for all my activities mostly running or weight training and sometimes tennis looking forward to the next gen.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Max B
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
I am a customer from the beginning. Samsung 2,4,6
And I am still Samsung person .
And I am still Samsung person .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Mansfield, TX
Expertise:Expert
Verified Purchase:Yes
I love that I can control so many items from my watch. From my camera, ear buds, TV, car, thermostat, etc. It has helped with my fitness goals and helps monitor my sleep patterns. Getting this watch was a no-brainer.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: DrMKS
Verified Purchase:Yes
Its a beautiful watch. The premium and robust titanium construction is eye catching. The Titanium Silver finish gives it a versatile and elegant look. The 47mm case is comfortable for daily wear. Its rounded square design gives the watch a distinctive appeal.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Tampa Bay
Expertise:Intermediate
Verified Purchase:Yes
This device is amazing! If you want to get that big face look, this is for you. It is sleek and the face options are endless, you will enjoy this timepiece upon every where.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US