Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Average customer rating
4.6 out of 5
4.6
(1,181 Reviews)
Open Ratings Snapshot
Rating breakdown 1,181 reviews
5 Stars
917
4 Stars
161
3 Stars
53
2 Stars
24
1 Star
26
94%of customers recommend this product. 
(
842 out of 897
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Customer Rating
5 out of 5
5
Great Watch
on June 21, 2025
Posted by: Ray G
from Staten Island NY
Expertise:Intermediate
Verified Purchase:Yes
Best watch Samsung has ever produced I love the health settings i use it every day
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
four stars instead of 5
on June 24, 2025
Posted by: Serena G
from ca
Verified Purchase:Yes
Four stars because of limited availablitlty of watch bands for women, the difficulty of clickin band, and ease of learning to use it.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Watch!
on June 24, 2025
Posted by: James
from Norfolk, VA
Expertise:Intermediate
Verified Purchase:Yes
Love the style and weight and features. Have been running and been using the running coach feature. Love it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch!
on June 26, 2025
Posted by: Anonymous
from NY
Expertise:Intermediate
Verified Purchase:Yes
Transitioned over from an AWU and a running watch. I've found the GWU to be very comfortable and the features are great. No issues with wearing all day and while sleeping. Its very balanced on my wrist. Workouts indoors and out have been accurate, HR aligns with readings i get with a strap, GPS is a fast lock and accurate and battery life has been very solid. Integrates well with my s25+ and I've been very happy rejoining the Samsung world this year.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 26, 2025
Good day MWri,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We value your honesty as we improve the design and functionality of our product line. It's great to hear that you have been enjoying a comfortable fit with your Galaxy Watch Ultra as well as unsurpassed performance. Please feel free to reach out to Samsung Support if you have any questions for us or if you would like to share any other feedback with us. Thank you for being a faithful Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Watch Ultra 47Mm Titanium Gray
on June 28, 2025
Posted by: Torrence
from Georgia
Expertise:Expert
Verified Purchase:Yes
This is the best watch I ever owned. It could take all kinds of weather. Water is no problem. It withstands any kind of pressure. I highly recommend this watch.
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Regular watch ...
on June 30, 2025
Posted by: Atul D
Verified Purchase:Yes
just regular watch.. nothing special and any innovation.. If you have watch 5, no need to switch.
Response from Samsung USBy R&R Team, July 1, 2025
Hello there Atul ,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch Ultra. We value your feedback as it allows us the opportunity to improve the functionality and design of our products. When comparing the Galaxy Watch Ultra with the Galaxy Watch5 Pro, the Watch Ultra offers a more powerful processor, more RAM and storage, a brighter display, and a more rugged design. It also features new health metrics like an energy score and enhanced sleep analysis, and a new action button. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Master smart watch
on July 1, 2025
Posted by: Elysee Louis
from ORLANDO, FL
Expertise:Expert
Verified Purchase:Yes
It's a good and beatiful watch, It's like a phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SHOULD HAVE WAITED
on July 1, 2025
Posted by: KEITH R
from SOUTHGATE MI
Expertise:Intermediate
Verified Purchase:Yes
This is a very nice watch, i only wish I'd known the 8 was coming soon. I would have waited for new one.
.
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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