Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Average customer rating
4.6
(1,181 Reviews)
Rating breakdown 1,181 reviews
5 Stars
917
4 Stars
161
3 Stars
53
2 Stars
24
1 Star
26
94%of customers recommend this product.
(
842 out of
897)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Posted by: Daniel A
from California
Expertise:Intermediate
Verified Purchase:Yes
Watch itself is very well built and looks great. As with all of them though the sleep tracking is pretty much worthless. Sometimes it works but most of the time it doesn't. My wife ended up getting the ring since the watch was so hit and miss. Battery is decent but expected longer based in size. I like the way the bands attach now vs older versions.
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R Team, February 27, 2025
Hello there Daniel,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch Ultra. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There may be several reasons why your Galaxy Watch Ultra is not tracking your sleep properly. It could be due to a loose fit on your wrist, incorrect settings in the Samsung Health app, low battery on the watch, power saving mode activated, or perhaps something with software. Please check that your watch is worn snugly, ensure sleep tracking is enabled in the app settings, and try restarting your watch. Feel free to review, "Use Samsung Health sleep monitoring on your Galaxy Watch" and "Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra" to help resolve what you have described to be experiencing with your device. If you have any questions for us afterward, do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manual
https://www.samsung.com/us/support/downloads/
"Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra"
https://www.samsung.com/us/support/answer/ANS10003276/
"Use Samsung Health sleep monitoring on your Galaxy Watch"
https://www.samsung.com/us/support/answer/ANS10003657/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch Ultra. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There may be several reasons why your Galaxy Watch Ultra is not tracking your sleep properly. It could be due to a loose fit on your wrist, incorrect settings in the Samsung Health app, low battery on the watch, power saving mode activated, or perhaps something with software. Please check that your watch is worn snugly, ensure sleep tracking is enabled in the app settings, and try restarting your watch. Feel free to review, "Use Samsung Health sleep monitoring on your Galaxy Watch" and "Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra" to help resolve what you have described to be experiencing with your device. If you have any questions for us afterward, do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manual
https://www.samsung.com/us/support/downloads/
"Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra"
https://www.samsung.com/us/support/answer/ANS10003276/
"Use Samsung Health sleep monitoring on your Galaxy Watch"
https://www.samsung.com/us/support/answer/ANS10003657/
Written by a customer while visiting Samsung US
Posted by: Nyjoe
from RI
Expertise:Intermediate
Verified Purchase:Yes
Love the watch Great features and very stylish highly recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Marshall
from Virginia
Expertise:Expert
Verified Purchase:Yes
Versitile, practical, and battery life is awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Rod91
from Texas
Verified Purchase:Yes
It's a good watch, but the charge should last longer.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: K Grant
from Rock Springs WY
Expertise:Intermediate
Verified Purchase:Yes
I love this watch. It's definitely the best they have made. All the features the looks and the fit is perfect for me.
Written by a customer while visiting Samsung US
Posted by: Haris
from Lisbon,MD
Expertise:Intermediate
Verified Purchase:Yes
Nice looking watch and my son like it. Only thing is it can’t work with out android phone
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: JimLob65
from Troy Michigan
Expertise:Intermediate
Verified Purchase:Yes
My new Titanium Silver Galaxy Watch Ultra is my second Watch Ultra, the first being Titanium Gray which I pre ordered. I find both watches visually stunning with the different finishes on the pin cushion squared off round shape and the large bright screen. The battery life is very good, usually close to three days without having power saving functions on. I also like the gestures which allows the wearer to dismiss notifications without having to use both hands. It is comfortable, visually appealing and practical with a number of great features to offer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Samuel
from Fairfield CT
Verified Purchase:Yes
One of the best Watches I've ever brought. It has so many features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US