Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Average customer rating
4.6
(1,181 Reviews)
Rating breakdown 1,181 reviews
5 Stars
917
4 Stars
161
3 Stars
53
2 Stars
24
1 Star
26
94%of customers recommend this product.
(
842 out of
897)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Posted by: Foe20
Verified Purchase:Yes
Battery is improved from the previous (Classic) watch. Not enough to make it 5 ⭐ though.
Written by a customer while visiting Samsung US
Posted by: Mustafa
from San Diego, CA
Expertise:Intermediate
Verified Purchase:Yes
I don't know if I like the shape of the watch. Galaxy is unique from other devices, they don't need to follow the mold of other watches to compete. The functions of the watch are otherwise pretty accurate, except for the sleep app. I bought Galaxy 6 watch and had the same problem - inconsistent sleep tracking and now the ultra watch. I am going to see if it's a Samsung technical issue that can be fixed but galaxy 6 wasn't fixable to so I am not holding out hope here either.
I would recommend this to a friend!
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy R&R Team, December 26, 2024
Hi there Mustafa,
Thanks for taking the time to review your Samsung Galaxy Watch Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. As you know, wearing your watch to bed will help you keep track of your sleep patterns. With the Samsung Health app and Sleep tile on your Galaxy watch, you'll be able to view your sleeping time, record your snoring, and use sleep coaching options. You can even control your smart devices, such as your TV, to make sure you don’t stay up too late watching movies. When you have the opportunity available, please take a moment to review "Use Samsung Health sleep monitoring on your Galaxy Watch" to learn more about using this feature. Feel free to contact Samsung Support afterward if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00090402/
Thanks for taking the time to review your Samsung Galaxy Watch Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. As you know, wearing your watch to bed will help you keep track of your sleep patterns. With the Samsung Health app and Sleep tile on your Galaxy watch, you'll be able to view your sleeping time, record your snoring, and use sleep coaching options. You can even control your smart devices, such as your TV, to make sure you don’t stay up too late watching movies. When you have the opportunity available, please take a moment to review "Use Samsung Health sleep monitoring on your Galaxy Watch" to learn more about using this feature. Feel free to contact Samsung Support afterward if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00090402/
Written by a customer while visiting Samsung US
Posted by: Josh
Expertise:Expert
Verified Purchase:Yes
The watch is exactly what I have been waiting for, my only gripe with it is that the strap is a bit thick and a rotating bezel would have been perfect! But over all it does a great job.
Written by a customer while visiting Samsung US
Posted by: Carlos
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
It's very useful and helpful to watch will use for years.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Yolanda
from Riverside California
Expertise:Intermediate
Verified Purchase:Yes
Awesome watch! I charge it every 3 days. The pass watch I had to recharge it daily!
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SamsungW0re
from Iowa
Expertise:Intermediate
Verified Purchase:Yes
Samsung needs to bring back the bezel! Everything else is great
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Jermaine
from New Jersey
Expertise:Expert
Verified Purchase:Yes
Excellent watch with an amazing build quality and very nice appearance. Love the design of having a watch a square design with a round face
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: julio
from new york
Expertise:Intermediate
Verified Purchase:Yes
nicer than l thought l lot of feat , l love it .it work very good with the phinr.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US