Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Average customer rating
4.6
(1,181 Reviews)
Rating breakdown 1,181 reviews
5 Stars
917
4 Stars
161
3 Stars
53
2 Stars
24
1 Star
26
94%of customers recommend this product.
(
842 out of
897)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium White - (2024)
Posted by: Zibs
from Trinidad
Expertise:Intermediate
Verified Purchase:Yes
Love this watch. At first it was tough to decide on which color to choose. But i eventually went ahead with the popular option.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Sameer
from NC
Expertise:Intermediate
Verified Purchase:Yes
Watch is very stylish and has good features. Stays well charged
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Giovanni Ciancone
from San Antonio, TX
Expertise:Expert
Verified Purchase:Yes
It's my first smart watch from the Samsung brand I buy. I am satisfied with my team. The only thing is that it has very intrinsic applications from its operating system and they do not work with other Android systems.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: TheJazzman
Expertise:Expert
Verified Purchase:Yes
Just upgraded from my Samsung Watch 5 to the Ultra. In some ways it's not much better, and in other ways the 5 is better. I have three main reasons for getting a smart watch: basic time features (clock, alarms, timer, stopwatch), notifications (like text messages and emails), and basic health sensors (like step count and heart rate). For health monitoring, the Ultra has more sensors, sure, but none of them are a reason to upgrade for me. For notifications, I want to go back to the 5. On the Watch5 I could choose a single app to use a different sound for its notifications than the sound used for the other apps. Love this feature. I hoped that the Ultra would go a step further and let me choose unique sounds for more than one app. But instead, the feature is gone and all notifications sound the same. For the time-related features, nothing is changed. I would love to see some improvement in the alarms and timers, but this never happens.
Response from Samsung USBy R&R Team, December 16, 2024
Hi TheJazzman,
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. For your convenience, I have included a link to your device manual for your records. Feel free to customize your Galaxy Watch Ultra to fit your unique personality. If you would like to share additional feedback with us or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. For your convenience, I have included a link to your device manual for your records. Feel free to customize your Galaxy Watch Ultra to fit your unique personality. If you would like to share additional feedback with us or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: T123
Expertise:Expert
Verified Purchase:Yes
Its great and love thr size i hooe they come out with more bands
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jelly
Verified Purchase:Yes
I'm loving the battery life, but I do get comments that the watch is bit too big
Written by a customer while visiting Samsung US
Posted by: Rob E
from Los Angeles, CA
Expertise:Expert
Verified Purchase:Yes
I wasn't sure I'd like the weight, it's much heavier than the 6 Classic. I was pleasantly surprised as it well balanced and the weight isn't noticeable. It works well and is very quick responding to everything. The next version needs a physical bezel or crown or something beside the touch screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Hford
Verified Purchase:Yes
The new galaxy watch ultra has amazing features. The fit and aesthetic is really good. The size is perfect for my wrist and I love the new watch strap system it's now a lot more easier to wear and this watch feels more lighter than the classic model. I do wish this watch still had the rotating bezel like the classic model. But other than that the touch features work flawlessly and the screen typing is a breeze. And I also love the new action button which makes it easier to access priority apps and navigate throughout the screen.
Written by a customer while visiting Samsung US