Customer reviews from us.delsey.com
Delsey - Chatelet Air 2.0 Tote Bag - Light Pink
Average customer rating
4.5
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
31
4 Stars
2
3 Stars
5
2 Stars
0
1 Star
2
97%of customers recommend this product.
(
32 out of
33)
Customer Reviews for Delsey - Chatelet Air 2.0 Tote Bag - Light Pink
Customer Rating
3
Straps Frayed
on September 20, 2024
Posted by: Cajun Girl 504
from New Orleans, La
The straps are fraying after one use. It is spacious and light but I would have expected the handles to look so terrible after one use. I expected better quality.
No, I would not recommend this to a friend.
Response from us.delsey.comBy DELSEY PARIS, Customer Service, September 30, 2024
Thank you for sharing your experience with us. We're sorry to hear about the issue with the straps, and we understand your quality concerns. Please contact our customer service team at customerservice@delsey.com so they can review the matter and assist you. We appreciate your feedback and hope to improve your experience with DELSEY.
Written by a customer while visiting us.delsey.com
Customer Rating
5
Great features
on September 25, 2024
Posted by: Debraw54
from Leonardtown MD
I purchased this tote a few weeks ago and I couldn’t be more pleased!
Written by a customer while visiting us.delsey.com
Customer Rating
1
Handles on bag
on October 6, 2024
Posted by: Marty2
from California
The handles are the wirst they frayed after only one trip very disappointed
Response from us.delsey.comBy DELSEY PARIS, Customer Service, December 13, 2024
We’re sorry to hear about the issue with the handles and understand your disappointment. This isn’t the quality we aim for, and we will share this information to take into consideration for future products.
Written by a customer while visiting us.delsey.com
Customer Rating
5
Fabulous Travel Tote
on October 18, 2024
Posted by: Marianne
Best tote I’ve ever bought! Unbelievably spacious, durable and stylish! Perfect for all your souvenirs and vacation purchases.
Written by a customer while visiting us.delsey.com
Customer Rating
5
Perfect size
on June 7, 2025
Posted by: Tamara D.
from US, United States
[This review was collected as part of a promotion.] Perfect size for a weekend get away bag. Material is sturdy. Love the navy color. I have a 3 piece luggage set I bought years ago. Delsey Paris never disappoints!
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com
Customer Rating
5
Great travel tote
on June 9, 2025
Posted by: Luz V.
from US, United States
[This review was collected as part of a promotion.] The Chatelet tote is very lightweight and roomy so perfect as a carry-on .
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com
Customer Rating
5
Superb quality!
on June 14, 2025
Posted by: MAX
from US, United States
[This review was collected as part of a promotion.] Chic styling and practical durability. Thank you, Delsey!
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com
Customer Rating
5
Great, roomy tote
on August 4, 2025
Posted by: Catherine D.
from US, United States
I've had Delsey luggage for about 15 years. It's traveled all over the world and the only trouble I've ever had was when it was mishandled. I needed a tote that would slip easily over the handles of my luggage and would work for roomy items. Haven't used it yet but it's very large and can fold flat when needed. There are no compartments. It's a handsome tote and I'm not too worried about the lightness of color as the material is Teflon so should be easily cleaned. Can't wait to tote this tote!
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com