Customer reviews from us.delsey.com
Delsey - Cruise 3.0 Carry-On Expandable Spinner Luggage - 21" Small - Graphite
Average customer rating
4.1
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
31
4 Stars
9
3 Stars
3
2 Stars
3
1 Star
5
87%of customers recommend this product.
(
33 out of
38)
Customer Reviews for Delsey - Cruise 3.0 Carry-On Expandable Spinner Luggage - 21" Small - Graphite
Customer Rating
4
Nice suitcase
on May 13, 2026
Posted by: Axel
from US, United States
Everything looks great, but a outside pocket for name and address is missing, in case the suitcase gets lost. Time will tell how everything works out.
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com
Customer Rating
3
Good value but came used with dirty wheels
on April 25, 2026
Posted by: Heather P.
from US, United States
I bought this on clearance with no return allowed. I was aware of that but receiving the item I noticed the inside had been left half zipped which was odd and then looking at the wheels they were clearly dirty - so this was probably used. That being said the spinner itself is attractive and roomy. It replaces another Delsey that went with me on 6 overseas trips and several more trips in the US.
Written by a customer while visiting us.delsey.com
Customer Rating
5
Carryon
on March 26, 2026
Posted by: Dave R.
from US, United States
What is the safest way to remove the paper label that is stuck under the zipper and trim piece on the edge of the carryon luggage without damaging anything?
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com
Customer Rating
1
Don’t do it!!!
on January 17, 2026
Posted by: Chassidy H.
from US, United States
I saved up to buy this luggage two years ago and every time I fly with it, it cracks in a new spot. The handle that houses the overweight indicator is also cracked and doesn’t work properly. After the first flight, I only used it for car travel but I decided to buy a cover and try again. The material is awful and the warranty is useless. I’ll be buying fabric/soft-side luggage from here on out.
No, I would not recommend this to a friend.
Written by a customer while visiting us.delsey.com
Customer Rating
4
little smaller than I thought
on December 15, 2025
Posted by: Ty B.
from US, United States
I was trying to match the size of my older one and this was supposed to be the same size and it was a little smaller and than if i would have went with the larger one it would have been too big
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com
Customer Rating
1
Broken and cracked, not durable
on July 17, 2025
Posted by: Jennifer W.
from US, United States
I bought this carryon 2 years ago and on a work trip the wheel snapped off taking parts of the suitcase with it. The last carryon I had was a Samsonite and it lasted a dozen or so years. I’m highly disappointed that this one broke so easily and quickly. Definitely not durable for frequent travelers.
No, I would not recommend this to a friend.
Written by a customer while visiting us.delsey.com
Customer Rating
5
Great suitcase
on July 6, 2025
Posted by: Maggie S.
from US, United States
[This review was collected as part of a promotion.] It expands really well. I have an old Delaney similar size and is at least 20 years old and in great shape.
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com
Customer Rating
4
Runaway Wheels!
on June 16, 2025
Posted by: Nicole C.
from US, United States
[This review was collected as part of a promotion.] The wheels on this suitcase can get away from you! I can push it forward to free my hands for a minute and off it goes on its own. If I am not careful, it can glide away fiercely where I am chasing after it! I do find it to be on the small side; however, given that I got it discounted from the Memorial Day sale, I've accepted its smaller size. This suitcase sure motivated me to walk faster in the airport! LOL.
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com