Customer reviews from us.delsey.com
Delsey - Cruise 3.0 Carry-On Expandable Spinner Luggage - 21" Small - Ivory
Average customer rating
4.2
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
68
4 Stars
11
3 Stars
4
2 Stars
4
1 Star
12
85%of customers recommend this product.
(
67 out of
79)
Customer Reviews for Delsey - Cruise 3.0 Carry-On Expandable Spinner Luggage - 21" Small - Ivory
Customer Rating
5
Wonderful features and amazing maneuverability!
on September 1, 2024
Posted by: ShellyB
I purchased this Delsey set in purple in Macys for a 3 week France and Italy trip. I just got back and this set performed wonderfully!!! It was fully put to the test being that we took trains and buses to get from one town to another. Even being fully packed, my set glided thru airports, train stations and thru the streets of Europe with ease!!!
Written by a customer while visiting us.delsey.com
Customer Rating
2
Such potential!
on August 30, 2024
Posted by: ChillyMac
i LOVED the look and function of this trunk. However, upon the second time I checked it, it came back less a wheel and the bottom was cracked. Very disappointing. As this happened in transit, the airline will replace the suitcase. However, do I buy another piece of hard luggage? My previous experience with Delsey is their spectacular soft-sided luggage which has lasted forever. Maybe I will simpy not join the hard-side craze.
Written by a customer while visiting us.delsey.com
Customer Rating
4
Great but small
on July 30, 2024
Posted by: Great Whyte
from Sammamish, WA
[This review was collected as part of a promotion.] This item is a beautiful color purple. The maneuverability with the wheels is outstanding. With the USB you have to add your own power bank. I have another Delsey suitcase. I purchased a second one because of the outstanding warranty. The only negative is the size. It’s a little more cramped than other suitcases in the carry-on expandable category.
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com
Customer Rating
5
GREAT BAG
on July 30, 2024
Posted by: LUXURY BAG
from Kansas City, MO
[This review was collected as part of a promotion.] I have been eyeing this bag size for a long time and now that the price have been lowered I have to buy it to compliment the carry on that I already have.
Written by a customer while visiting us.delsey.com
Customer Rating
5
Sleek, modern and durable
on July 30, 2024
Posted by: Jetset24
from Westchester, NY
[This review was collected as part of a promotion.] Beautiful color, stands out on a luggage carousel. Very spacious and can hold everything. Very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com
Customer Rating
5
You WANT a trunk
on July 30, 2024
Posted by: timb
[This review was collected as part of a promotion.] Bought this for a recent domestic 5 day trip. Loved the ease of use, light weight and simple to manipulate. Wish I discovered this trunk style earlier. Quality luggage to be sure!
Written by a customer while visiting us.delsey.com
Customer Rating
4
Nice One!
on July 2, 2024
Posted by: Anonymous
Rolls nicely and good for packing and effortless to steer around
Response from us.delsey.comBy DELSEY PARIS, Customer Service, July 17, 2024
Thank you for your experience! We're delighted to hear that you find the bag easy to roll, pack, and steer effortlessly. Your satisfaction is our priority, and we appreciate your positive feedback. If there's anything else we can do to enhance your experience, please feel free to let us know. Safe travels!
Written by a customer while visiting us.delsey.com
Customer Rating
3
Ivory gets covered in scuffs first trip, meh bag
on May 18, 2024
Posted by: peter3jl
from Charlotte, NC
Gender:Female
The ivory trunk looks trashed after only 1 flight, I don’t
even understand how this passed QA. The airline tracker stickers
leave residue that’s also visible from collecting dirt. If you’re planning
to use with the large spinner, this one’s front wheels will
tip up when holding back to back, so that transit
more frustrating than I want on vacation.
This trunk also is slightly too big for escalator stairs
so the first couple times I almost had a suitcase fall disaster.
The weight handle works ok, you need to set it flat, then
pick it up or else it swings and you can’t tell. The straight
straps with no stretch are not as ideal for tie down.
I got this mainly for shoes and that worked put well for my
sz 11 shoes. The wheels are smooth and the zipper is easy
to maneuver. However, I’d return if I could.
even understand how this passed QA. The airline tracker stickers
leave residue that’s also visible from collecting dirt. If you’re planning
to use with the large spinner, this one’s front wheels will
tip up when holding back to back, so that transit
more frustrating than I want on vacation.
This trunk also is slightly too big for escalator stairs
so the first couple times I almost had a suitcase fall disaster.
The weight handle works ok, you need to set it flat, then
pick it up or else it swings and you can’t tell. The straight
straps with no stretch are not as ideal for tie down.
I got this mainly for shoes and that worked put well for my
sz 11 shoes. The wheels are smooth and the zipper is easy
to maneuver. However, I’d return if I could.
Response from us.delsey.comBy DELSEY PARIS, Customer Service, May 24, 2024
We sincerely apologize for the issues you've faced with our luggage. Your detailed feedback is invaluable, and we're truly sorry for not meeting your expectations. We're committed to addressing your concerns and using your input to improve our products. If there's anything we can assist you with, please contact our customer support. Your satisfaction is important to us.
Written by a customer while visiting us.delsey.com