Customer reviews from us.delsey.com
Delsey - Cruise 3.0 Carry-On Expandable Spinner Luggage - 21" Small - Ivory
Average customer rating
4.2
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
68
4 Stars
11
3 Stars
4
2 Stars
4
1 Star
12
85%of customers recommend this product.
(
67 out of
79)
Customer Reviews for Delsey - Cruise 3.0 Carry-On Expandable Spinner Luggage - 21" Small - Ivory
Customer Rating
1
Broken Wheel After One Flight
on June 29, 2026
Posted by: YG
from US
I do not recommend these suitcases. The wheel from my brand new Delsey Shadow Expandable broke off after ONE 3 hour flight. The brand will not cover the repairs due to "normal wear and tear". Save your money.
No, I would not recommend this to a friend.
Written by a customer while visiting us.delsey.com
Customer Rating
5
Perfect!
on June 21, 2026
Posted by: Jennifer B.
from US, United States
I got this size after realizing my carry-on wouldn't cut it for my trip (I mean, I was planning on shopping!). I used it for our Europe trip, flying from the States to Germany, then taking a bunch of trains through France and Switzerland. It handled everything, even rolling it over cobbled streets, up and down escalators, and across tram rails and curbs! I'm just bummed I got this color 'cause it really shows the scuffs from the airline baggage handlers.It held perfectly my 4 pais of oants, 2 shorts, pj's, undergarments, 5 tops, cardigan, 2 long sleeve tops, 2 shoes, all my toiletries (I pack a lot).
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com
Customer Rating
1
Poor quality excuse making company
on June 19, 2026
Posted by: Elana L.
from US
I bought this luggage, maybe five months ago and used it for the first time the handle was extremely loose. I contacted Darci and they told me that this was normal and they couldn’t do anything to help me since I was out of warranty. Mind you I only had the product now for four months and used it for the first time. This product is defective and they are doing nothing about it and that is terrible. Everyone that I have talked everyone that to about this handle, said there is nothing normal about the movement in this handle. I went to a luggage store and looked at all Delsey products along with many other companies products not one handle had 4 to 6 inches of play on both sides in it. This is so unacceptable that Delsey will not take any responsibility for this and help me.
No, I would not recommend this to a friend.
Written by a customer while visiting us.delsey.com
Customer Rating
2
Zipper already broke
on June 14, 2026
Posted by: Bryant W.
from US, United States
Very disappointed since I’ve had Delse luggage for a very long time. Hopefully it’s just a defective zipper and I won’t be experiencing it on the other Delsey products I own..
No, I would not recommend this to a friend.
Written by a customer while visiting us.delsey.com
Customer Rating
4
Nice suitcase
on May 13, 2026
Posted by: Axel
from US, United States
Everything looks great, but a outside pocket for name and address is missing, in case the suitcase gets lost. Time will tell how everything works out.
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com
Customer Rating
3
Good value but came used with dirty wheels
on April 25, 2026
Posted by: Heather P.
from US, United States
I bought this on clearance with no return allowed. I was aware of that but receiving the item I noticed the inside had been left half zipped which was odd and then looking at the wheels they were clearly dirty - so this was probably used. That being said the spinner itself is attractive and roomy. It replaces another Delsey that went with me on 6 overseas trips and several more trips in the US.
Written by a customer while visiting us.delsey.com
Customer Rating
5
Carryon
on March 26, 2026
Posted by: Dave R.
from US, United States
What is the safest way to remove the paper label that is stuck under the zipper and trim piece on the edge of the carryon luggage without damaging anything?
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com
Customer Rating
5
Great bag
on February 21, 2026
Posted by: Kellee G.
from US, United States
Love the look, haven’t travelled with it yet but have the carry on size and love it.
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com