Customer reviews from us.delsey.com
Delsey - Chatelet Air 2.0 Checked - 28" Large - Light Pink
Average customer rating
4.6
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
30
4 Stars
3
3 Stars
1
2 Stars
2
1 Star
1
92%of customers recommend this product.
(
33 out of
36)
Customer Reviews for Delsey - Chatelet Air 2.0 Checked - 28" Large - Light Pink
Customer Rating
5
Beautiful Suitcase!
on April 24, 2022
Posted by: Mark83
from Pennsylvania
Gender:Male
[This review was collected as part of a promotion.] This is an absolutely beautiful suitcase! First of all the design and color is great. The size is perfect for and can store multiple persons clothes for any trip. It has several different compartments to separate your items and makes for organizing extremely easy in such a big suitcase. The wheels are so smooth when transporting the suitcase and it is easy to maneuver. The lock is easy to use as well. Another nice feature is the easy clean up of the outside of the suitcase. It wipes clean fairly easy when it comes to little scuffs or marks on it. We love it!
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com
Customer Rating
5
Beautiful!
on May 13, 2022
Posted by: Awoo
from Charleston, SC
Gender:Female
[This review was collected as part of a promotion.] First off, this is so beautiful that I'm scared to use it when flying. I'm afraid baggage-handling will dirty it and ruin it. It's just so pretty. The storage inside is great with a hang-up bag, too. This will hold a lot of stuff. I'm about to take a trip to the beach for a week with friends (by car) and am excited to show it off. I like that it has a lock in the event I need that feature, though I've never used one in the past. The material seems tough on the outside, so I suspect it'll hold up for many many years.
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com
Posted by: MJ Pope
Verified Purchase:Yes
We purchased 2 pieces of luggage and just used it for our Mexico trip. They held up great and the interior packing layout could t be more perfect and helpful when deciding how to pack the garments and shoes.
Written by a customer while visiting us.delsey.com
Posted by: Mogcoop
Verified Purchase:Yes
It was probably the airlines fault, Lufthansa, but the very first time I used the suitcase it got damaged in flight. The wheel corner was pushed in completely and I haven’t been able to get it fixed yet.
I would recommend this to a friend!
Response from us.delsey.comBy DELSEY PARIS, Customer Service, December 7, 2023
It's unfortunate that your bag was damaged in transit! We have a list of authorized repair centers if you want to try fixing the suitcase. https://us.delsey.com/pages/repair
Written by a customer while visiting us.delsey.com
Customer Rating
1
Broken strip
on December 16, 2023
Posted by: Hola
from I purshased on New York and now I live in Ohio
Gender:Female
I purchased the complete set a year ago, and the vegan leather strip on the exterior of the suitcase, which contributes to its luxurious design, has recently broken. I believe there is a 10-year warranty for such issues.
No, I would not recommend this to a friend.
Response from us.delsey.comBy DELSEY PARIS, Customer Service, December 21, 2023
You are correct! The Chatelet Air 2.0 collection comes with a limited 10-year worldwide warranty. Please reach out to our customer service team to submit a claim here: https://us.delsey.com/pages/contact?hcUrl=%2Fen-US%2Fcontact
Written by a customer while visiting us.delsey.com
Customer Rating
5
Beautiful, Well Made Suitcase
on July 3, 2024
Posted by: mbq719
from Bedminster, NJ
I bought this luggage within the past year and have used it twice for big trips. It is large, maybe too large for me because I then tend to pack more and I worry about the weight, but it is beautiful piece of luggage and I love it. I read other reviews about parts breaking, but I have had no issues outside of me overpacking, lol.
I would recommend this to a friend!
Response from us.delsey.comBy DELSEY PARIS, Customer Service, July 17, 2024
Thank you for sharing your experience! We're thrilled to hear you love your luggage. It's great to know it has served you well on your trips, even with a bit of overpacking. We appreciate your feedback and hope it continues to accompany you on many more adventures!
Written by a customer while visiting us.delsey.com
Customer Rating
5
Durable and sleek
on July 30, 2024
Posted by: Nara
from New york
[This review was collected as part of a promotion.] I bought this about 2 years ago and it looks and feels like new even though I have travelled over 15 times on international trips to Europe. It is durable and nice looking.
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com
Customer Rating
4
Roomy
on July 30, 2024
Posted by: Gailybird
from Kalama WA
[This review was collected as part of a promotion.] I bought the large & carry on white chatelet several yrs ago & have been very happy with both.
It's so easy to spot my white luggage on conveyor belt.
The large is very roomy. It's too
Easy to pack so much it becomes too heavy for me.
It's so easy to spot my white luggage on conveyor belt.
The large is very roomy. It's too
Easy to pack so much it becomes too heavy for me.
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com