Customer reviews from us.delsey.com
Delsey - Cruise 3.0 28" Large Checked Expandable Spinner - Ivory
Average customer rating
4.3
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
21
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
4
82%of customers recommend this product.
(
18 out of
22)
Customer Reviews for Delsey - Cruise 3.0 28" Large Checked Expandable Spinner - Ivory
Customer Rating
5
Sleek, modern and durable
on July 30, 2024
Posted by: Jetset24
from Westchester, NY
[This review was collected as part of a promotion.] Beautiful color, stands out on a luggage carousel. Very spacious and can hold everything. Very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com
Customer Rating
5
GREAT BAG
on July 30, 2024
Posted by: LUXURY BAG
from Kansas City, MO
[This review was collected as part of a promotion.] I have been eyeing this bag size for a long time and now that the price have been lowered I have to buy it to compliment the carry on that I already have.
Written by a customer while visiting us.delsey.com
Customer Rating
1
Great features BUT….
on September 22, 2024
Posted by: Lisa the Archer
Beautiful luggage with one received as a gift. Okay I have had 2 broken after 3 uses (all within warranty). One snapped at the wheel base (baggage handlers). That same bag the lock broke and he am unusable after the first use. Second bag the shell snapped. I travel to national competitions so after spending so much money on these travel pieces, I’m scared to invest in this brand.
Response from us.delsey.comBy DELSEY PARIS, Customer Service, September 30, 2024
Thank you for your feedback, and we're sorry to hear about your experience. At DELSEY PARIS, we take pride in offering high-quality luggage and want to address your concerns. Please reach out to our customer service team at customerservice@delsey.com so they can assist you further and review the situation. We hope to regain your trust in our brand.
Written by a customer while visiting us.delsey.com
Customer Rating
5
Came as stated. Seem durable
on June 24, 2025
Posted by: Jerri J. F.
from US, United States
They are not for me. I ordered for my grandaughter for graduation
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com
Customer Rating
1
Awful quality
on June 26, 2025
Posted by: Francesca C.
from US, United States
[This review was collected as part of a promotion.] Used twice, first time totally scratched and second time it broke. Never ever again
No, I would not recommend this to a friend.
Written by a customer while visiting us.delsey.com
Customer Rating
1
Cracked casing less than 2 years after purchase
on July 17, 2025
Posted by: Jennifer W.
from US
I bought this suitcase and the matching carry-on 2 years ago. This Spring on a work trip, the wheel snapped off on the carry-on and shortly after I noticed this main suitcase was cracked and losing pieces as well. My previous suitcase set from a different brand lasted over a dozen years, so it is really disappointing that this set didn’t even last 2 years!! I do not recommend this suitcase for frequent travelers.
No, I would not recommend this to a friend.
Written by a customer while visiting us.delsey.com
Customer Rating
5
Cruise 3.0 Large Expandable Spinner
on July 29, 2025
Posted by: Kelly C.
from US, United States
I bought this suitcase for my nephew and he- loved it!! I own 2 lDelsey’s as well, and they are well designed quality built suitcases. Love the different color options too!
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com
Customer Rating
5
Great bag for long term travel.
on August 22, 2025
Posted by: Michael N.
from US, United States
The bag has the space and flexibility for long term travel, which we do a bit of during the year. It has also been durable.
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com