Customer Reviews for Delsey - Chatelet Air 2.0 Backpack - Chocolate Brown
Customer Rating
5
Quality Craftsmanship
on July 30, 2024
Posted by: Hal Richard
[This review was collected as part of a promotion.] I bought this backpack for my three week trip to Italy and for travel to Africa later this fall. I chose the brown color. Great quality and craftmanship. Lots of compartments for everything that I will need for my trip. I will use this for my carry on piece. I also bought the large 28 inch spinner. The backpack has a built in strap to strap over the handle of my large 28 inch spinner. Great looking luggage!!!
It’s got a lot of space, the main zipper is positioned so that it’s difficult to get full access to be able to pull things like notebooks and clipboards in and out easily.
I got this to go with my luggage set but not very happy with the size of it cause it was much smaller than I expected it to be for traveling
Response from us.delsey.comBy DELSEY PARIS, Customer Service, January 22, 2024
We apologize for any disappointment regarding the size of the item you purchased. Your feedback is important to us, and we appreciate your honesty. If you have specific size preferences or if there's anything else we can assist you with, please contact our customer support. We value your input as we continuously strive to improve our products.
I ordered this backpack for a carry-on, personal item when I travel. I have a shoulder bag that I have struggled to fit under the seat and to carry through the airport. I saw so many people with backpacks that looked much easier to transport but I didn't want an ugly. Poor quality one. I ordered this backpack and I couldn't be happier. It is a very Thick material and looks great. I did go back in order the shoulder bag for when I'm not at the airport.