Customer reviews from Samsung US
Samsung - Refurbished Excellent - QN95C QN65QN95CAF 65 Inches 4K Smart LED TV - Titan Black - UHD - 2023 - 3840 x 2160 Resolution - Quantum HDR - Neo QLED
Average customer rating
4.9
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
46
4 Stars
8
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Samsung - Refurbished Excellent - QN95C QN65QN95CAF 65 Inches 4K Smart LED TV - Titan Black - UHD - 2023 - 3840 x 2160 Resolution - Quantum HDR - Neo QLED
Customer Rating
5
Amazing picture
on May 31, 2023
Posted by: Andrew
[This review was collected as part of a promotion.] Extremely happy with this tv purchase. Picture quality is absolutely fantastic. I do feel like the new UI is a bit cumbersome and lags at times, I am hopeful that Samsung will update this. However, overall I am happy with the product.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, May 31, 2023
Andrew,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your 2023 QN95C TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your 2023 QN95C TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great product
on May 29, 2023
Posted by: Privacy
[This review was collected as part of a promotion.] I Love how clear the picture is and how great all samsung products are.
I am a loyal customer to Samsung and have many Samsung products. The TV is great quality and last a long time. The features are amazing.
I am a loyal customer to Samsung and have many Samsung products. The TV is great quality and last a long time. The features are amazing.
Written by a customer while visiting Samsung US
Customer Rating
4
almost there...
on September 13, 2023
Posted by: DenDen
[This review was collected as part of a promotion.] So I read TONS and tons of reviews before buying. MOST were rather accurate (on this TV). The picture is great! No mistake. Not quite as nice as one of the better OLED TVs, but great all the same.
Deficiencies:
- a couple of times I experienced having to unplug and reboot because of connectivity issues (as mentioned in other reviews). BUT, I discovered that if I always hit the HOME button before shutting down, it seems to alleviate this issue.
- the antiglare coating helps for sure, but DOES create a wave-like image of whatever light and spreads it across the entire screen in a rather prismic design.
- a couple of times I experienced having to unplug and reboot because of connectivity issues (as mentioned in other reviews). BUT, I discovered that if I always hit the HOME button before shutting down, it seems to alleviate this issue.
- the antiglare coating helps for sure, but DOES create a wave-like image of whatever light and spreads it across the entire screen in a rather prismic design.
Overall, for 1500 it is absolutely worth it. If your budget is a bit larger then I would recommend an OLED. Probably a G3 if you can afford double the cost of this one.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
QN95C 4K TV - 75" = A Must Buy!! Samsung Neo QLED
on July 16, 2023
Posted by: WowjustWow
[This review was collected as part of a promotion.] QN95C 4K TV - 75" = A Must Buy!!
Samsung Neo QLED QN95C 4K TV
They say TVs look much smaller in the store than when you bring them home; boy were they right upon delivery. The box was massive and 75” TV over a 65” is a big difference but a better difference. It really does not feel out of place and will look better when I have chance to mount it onto the wall.
Daunting factor, how do place the pedestal stand on the tv without damaging the TV? Samsung had this covered, not that the instructions I was looking for at first were in the right place. The ingenious method of using the polystyrene to form a holding base whilst the stand was added to the tv was simplistic and took the edge away from what could have been a moment to remember. I would think that this tv would be more suited to the wall, the way in which the pedestal connects to the tv, debatable on how it is secured for such a large screen, happy this is only a short-term problem.
Powered up and just WoW! Speed on powering on/off, the interactive menu and ease of setup was brilliant even when teaching other family members its use. Quick adjustment was to the default brightness as this was just too bright but 7 days in and I just love watching tv. 4K never looked better, quality of image and sound brilliant; sound has always been an issue on thin tv’s but I am impressed with what is delivered. From using a paid for service to access my streaming platforms, Samsung’s smart system much more quicker, smoother and easier to
Samsung Neo QLED QN95C 4K TV
They say TVs look much smaller in the store than when you bring them home; boy were they right upon delivery. The box was massive and 75” TV over a 65” is a big difference but a better difference. It really does not feel out of place and will look better when I have chance to mount it onto the wall.
Daunting factor, how do place the pedestal stand on the tv without damaging the TV? Samsung had this covered, not that the instructions I was looking for at first were in the right place. The ingenious method of using the polystyrene to form a holding base whilst the stand was added to the tv was simplistic and took the edge away from what could have been a moment to remember. I would think that this tv would be more suited to the wall, the way in which the pedestal connects to the tv, debatable on how it is secured for such a large screen, happy this is only a short-term problem.
Powered up and just WoW! Speed on powering on/off, the interactive menu and ease of setup was brilliant even when teaching other family members its use. Quick adjustment was to the default brightness as this was just too bright but 7 days in and I just love watching tv. 4K never looked better, quality of image and sound brilliant; sound has always been an issue on thin tv’s but I am impressed with what is delivered. From using a paid for service to access my streaming platforms, Samsung’s smart system much more quicker, smoother and easier to
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic television
on August 8, 2023
Posted by: Vancet503
[This review was collected as part of a promotion.] Wonderful TV! Beautiful and stunning picture.
UHD picture is absolutely jaw dropping.
Samsung you knocked out out of the park with the Q95 series. This TV is simply gorgeous. Absolutely love it, did a huge amount of research and this set won and I won when I bought this TV.
UHD picture is absolutely jaw dropping.
Samsung you knocked out out of the park with the Q95 series. This TV is simply gorgeous. Absolutely love it, did a huge amount of research and this set won and I won when I bought this TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Football Saturday!!!!!!
on September 11, 2023
Posted by: Cutters
[This review was collected as part of a promotion.] Quantum Matrix Technology for movies/sports.
Calibration: For the best results, consider professional calibration. Calibration experts can fine-tune your TV's settings to match your room's specific lighting conditions, ensuring the most accurate and pleasing visual experience.
Optimal Lighting: Ensure that your viewing area has controlled lighting. Dim or reduce ambient light to enhance the TV's ability to display vibrant colors and deep blacks.
"Experience unparalleled clarity and brilliance with Quantum Matrix technology, where even in broad daylight, the finest details come to life. Fueled by a vast array of Samsung's ultra-precise Quantum Mini LEDs, it commands precise control over each zone of illumination within your image, delivering stunning color vibrancy and contrast. Crafted with an astonishingly slim profile and contemporary design aesthetics, the Samsung Neo QLED 4K smart TV is a masterpiece tailored to enhance your personal style."
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture quality and ease of use
on October 3, 2023
Posted by: Andalf
[This review was collected as part of a promotion.] I really enjoy how easy it is to access all the apps on my TV for the various streaming services that I use and think the picture quality on the TV is excellent, also like how easy it is to connect to my laptop
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best, it's quality mind blowin
on October 5, 2023
Posted by: Love2Samsung
[This review was collected as part of a promotion.] Awesome quality the best color definition and enhance picture quality makes the best of all
Great image quality
Great experience
Great connectivity
Totally worth it
Good for it
I have a lower end 50" Samsung Crystal 4k TV and the picture quality between the two is remarkable. This TV's NEO QLED technology makes a huge difference. The OS is very easy to use. I like the solar remote. It has brought my TV viewing to an entirely different level of enjoyment. Wow. Now, what I don't like... This issue may be due to the new Yamaha Aventage receiver vs the TV - I will post this comment in my Yamaha Receiver review, too. The electronic handshake that occurs between the TV (when running an app such as Amazon Prime) and switching back to the cable set top box is incredibly slow and occasionally leaves me with a green screen. I have to switch inputs on the Yamaha receiver and then switch them back to get it to reset and display the picture properly. I'm guessing it is a receiver problem. It also has an occasional audio dropout only when watching from the built-in apps. Again, this could be the Yamaha. I spoke to Crutchfield about this and there is no real answer other than - technology is still not 100% precise when handshaking between TV and receiver - even with the Audioquest cinnamon HDMI cable.
Great image quality
Great experience
Great connectivity
Totally worth it
Good for it
I have a lower end 50" Samsung Crystal 4k TV and the picture quality between the two is remarkable. This TV's NEO QLED technology makes a huge difference. The OS is very easy to use. I like the solar remote. It has brought my TV viewing to an entirely different level of enjoyment. Wow. Now, what I don't like... This issue may be due to the new Yamaha Aventage receiver vs the TV - I will post this comment in my Yamaha Receiver review, too. The electronic handshake that occurs between the TV (when running an app such as Amazon Prime) and switching back to the cable set top box is incredibly slow and occasionally leaves me with a green screen. I have to switch inputs on the Yamaha receiver and then switch them back to get it to reset and display the picture properly. I'm guessing it is a receiver problem. It also has an occasional audio dropout only when watching from the built-in apps. Again, this could be the Yamaha. I spoke to Crutchfield about this and there is no real answer other than - technology is still not 100% precise when handshaking between TV and receiver - even with the Audioquest cinnamon HDMI cable.
Value
5
Written by a customer while visiting Samsung US