Customer reviews from Samsung US
Samsung - QN95C QN85QN95CAF 85 Inches 4K QLED Smart TV - Titan Black - UHD - 2023 - Quantum HDR - Neo QLED Backlight - 3840 x 216
Average customer rating
4.9
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
46
4 Stars
8
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Samsung - QN95C QN85QN95CAF 85 Inches 4K QLED Smart TV - Titan Black - UHD - 2023 - Quantum HDR - Neo QLED Backlight - 3840 x 216
Customer Rating
5
GreatTelevision
on October 17, 2023
Posted by: BajorTV
[This review was collected as part of a promotion.] We use this TV for viewing movies, shows and sports. We are mainly impressed with the picture sharpness during dark scenes in movies or TV shows. Other TVs we have had were so dark the scene was not watchable, only shadows were visible. With the new Samsung the dark scenes remain beautifully lit and all details are there. Also, watching sports is a pleasure and the colors are so vibrant and clear, and the 4k makes you feel like you are in the stadium. We also just moved into this house and we were concerned that a new TV would be difficult to mount and get set up. The Samsung was super easy and we had it going in just a few minutes. A great overall experience - this is a great TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing for everything I do.
on October 20, 2023
Posted by: OMaoilriain
[This review was collected as part of a promotion.] I upgraded to this tv off of the tu7000 crystal uhd i got back in 2020 and this tv has been used every day since I got it. I've had no issues and it is amazing for movies and gaming, highly recommend this product if you are serious about your movies and TV or gaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic viewing
on December 27, 2023
Posted by: El jefe
I got this tv last spring in an exchange for my older tv (q70)which was under warranty. This tv is great during the nighttime. In the daytime during dark scenes there is a lot of glare/reflection. Also I have a problem, not so much now but the first couple of months, when I turn on the tv it immediately turns off. The sound quality not so good compared to my older (returned) tv.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, December 28, 2023
Hi,
It’s unfortunate to hear your QN95C TV is turning off by itself. Please try a few troubleshooting steps that may help solve the issue:
1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds.
2. Check the power cord to see if there is any visible damage.
3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet.
4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software.
You may also want to try disabling some of the TV's energy efficiency functions.
See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specific period of time. Go to: Menu > Settings > All Settings > General & Privacy > System Manager > Time > Sleep Timer
If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer have been enabled and disable it.
- Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > Auto Power Off
- Menu > Settings > All Settings > General & Privacy > System Manager > Time > Off Timer
If the TV continues to turn off by itself, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
It’s unfortunate to hear your QN95C TV is turning off by itself. Please try a few troubleshooting steps that may help solve the issue:
1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds.
2. Check the power cord to see if there is any visible damage.
3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet.
4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software.
You may also want to try disabling some of the TV's energy efficiency functions.
See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specific period of time. Go to: Menu > Settings > All Settings > General & Privacy > System Manager > Time > Sleep Timer
If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer have been enabled and disable it.
- Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > Auto Power Off
- Menu > Settings > All Settings > General & Privacy > System Manager > Time > Off Timer
If the TV continues to turn off by itself, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung qualities
on March 25, 2024
Posted by: Sugarfoot
[This review was collected as part of a promotion.] The picture is so good it almost looks like a 3D tv. Also another bonus to this tv is the ease of the remote over all best tv I owned. I have a 55” Samsung in my bedroom also a great tv would recommend to all my friends and family and coworkers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Features
on March 26, 2024
Posted by: Demon41
[This review was collected as part of a promotion.] This is by far the best TV I've purchased to date. The clarity of the picture is absolutely amazing and it's very easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unbeatable image
on March 26, 2024
Posted by: Subvenious
[This review was collected as part of a promotion.] We purchased our Samsung in February 2024pruor to ‘The Big Game’ (😉). Amazing screen image for sports. UPS ales non -4K images extremely well. Even ‘live tv’ looks fantastic. If I had the budget I would have purchased the 8k model but this is an exponential upgrade from our previous model. Thank you Samsung for staying at the leading edge of TV tech!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best picture Ever!!
on April 1, 2024
Posted by: Movieenthusiast
[This review was collected as part of a promotion.] By far the clearest most brilliant picture on a TV screen I've ever watched, I recommend seeing this picture quality for yourself.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Qled
on April 2, 2024
Posted by: Harryt
[This review was collected as part of a promotion.] I love this Tv, bright colors great sound with a lot of options to set up streaming with the apps. I highly recommend this tv.
Value
5
Written by a customer while visiting Samsung US