Customer Reviews for eufy - Robot Vacuum 11S MAX, Super Thin, Powerful Suction, Quiet, Self-Charging Robotic Vacuum Cleaner - Black
Customer Rating
5
11S Max a good design gets a down grade
on January 26, 2025
Posted by: Tracey
You all have treated me well and have no negative complaint to offer. I was however very disappointed in the new 11S Max being down graded to a two zone cleaning robot. Given that this is a basic bounce vac the second side brush really adds to its performance. I realize that the mapping vac can make the necessary adjustments for only having the one side brush. But the bounce vac really benefits from having all 3 cleaning zone as a standard feature. I would strongly recommend you add the second side brush back. You are welcome to contact me if it would be of benefit.
Super excited for this purchased based off the reviews. But I was highly disappointed that it does not map your home, does not give you notification or make a noise that is stuck, can't move under/around something, etc. Great suction and does pick up well.
I wanted a "dumb" robot vacuum that wouldn't be on my wifi, and the 11S Max has been very satisfactory. It will get stuck on cables, so I have to make sure all the speaker wires and power cords for my TV/stereo system are elevated before running it in my rec room. But it has picked up a surprising amount of fine dust and other dirt. I think it is a great supplement to regular vacuuming with a bag vac.
This thing is great. It cleans dirt and dog hair well from our mostly vinyl floors (with some rugs), navigates thresholds and obstacles successfully (but not without some difficulty), and has all the features we need. It has even helped us find a few things we lost under a dresser or the bed. I can't imagine a need for a super sophisticated machine when this works as well as it does.
She started working great immediately. We have named her Lucy. We had a hand-me-down robot vacuum cleaner that was a different brand (not a well-known name brand, but we named him Buzz) and he worked differently, in the sense that Buzz stuck to the same path each time he cleaned. Lucy has her own method that I haven't figured out yet, but she really gets our carpets and bare floors clean. Highly recommended for the price. We didn't want to use an app for vacuuming, so this model's perfect for older folks who aren't tethered to their phones at all times.