Customer reviews from whirlpool.com
Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Stainless Steel
Average customer rating
4.2
(564 Reviews)
Rating breakdown 564 reviews
5 Stars
293
4 Stars
162
3 Stars
67
2 Stars
22
1 Star
20
85%of customers recommend this product.
(
263 out of
310)
Customer Reviews for Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Stainless Steel
Customer Rating
1
Poor design, especially shelves.
on November 6, 2024
Posted by: SPCV
from Castro Valley CA
[This review was collected as part of a promotion.] Very unhappy with shelf design. The shelves float about an inch or two from the back of the fridge, but there is no "stop" edge to keep your food/containers from going past the edge of the shelf and hitting/resting on the inside wall of the fridge. Food and containers can end up right up against the inside back wall of the fridge. No sliding shelves, so you constantly have to reach in and jockey food around every time you want to get something that is not right in front. Also the water dispenser button is on the left side despite the fact that most people are right handed. I'd rather have no water dispenser at all rather than one that is so hard to push, is on the left side and requires you to open the door to get cold water. Lastly very poor use of space. Can't wait until it wears out and I can' replace it with a single door bottom freezer like I had.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 7, 2024
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #618890.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #618890.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Overpriced meh!
on November 21, 2024
Posted by: chaz37
from Comox, BC
[This review was collected as part of a promotion.] Not a lot of options in 33" width. Interior design and storage space is not great for the form factor of the unit. Shelves are suuuper basic; no slides. Everything feels cheaper and lighter than a model from 10 years ago. I hate how much space the water filter takes up, for the non-optional, non-removable internal water dispenser. Factory spray foam overfill at some joints, leaving small patches of trimmed foam behind.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 22, 2024
Hello, chaz37 ! Thank you for taking the time to review your Whirlpool brand appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to email us at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID 628376. Regards, - Eric
Written by a customer while visiting whirlpool.com
Customer Rating
3
on November 1, 2023
Posted by: Paula
from Boynton Beach FL
[This review was collected as part of a promotion.] I am currently waiting for new parts for this refrigerator purchased on October 23, 2023. They will be here tomorrow to install the new shelf and cover for the cold cut draw. I feel the new parts should arrive before I comment on this item.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Just what I wanted!!!
on August 6, 2024
Posted by: Happenstance Cottage
[This review was collected as part of a promotion.] So far, so good!!! This fridge replaced a 30 year old one!! I opted for no water or ice on the door ! I like the simplicity!! It produces lots of ice!! Filtered water inside!!! Tons of room for all our food stuff.!!! I give it a top rating for design and function!!!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Defective refrigerator
on November 27, 2025
Posted by: Zues
from Rockport indiana
[This review was collected as part of a promotion.] I bought a new refrigerator french door had trouble with it ever since I got it in may.The guy who sowed it to me couldn't fix it.He says he's an authorized to repair it.Well, he couldn't fix it.He caught in another man.This man has to order seven new parts for a refrigerator that's supposed to have been new.I'm so upset over this whirlpool.I've always had your product.My father in law worked for you for thirty three years and I just asked for a new one. He says, no I had to call you myself. I think he should have took care of him. The guy who sold it to me. That's not right, then I turned it around. And bought another product from him. A front loader washer paid 800 for it. I'll never buy another world product from him again. Please help me. I can't add pictures. My phone won't let me, but the guy who is put in this 7 new parts in a new refrigerator works for Whirlpool. He'll be out in December. He said to pit this 7 new parts on that makes me so upset on a brand new Refrigerator supposedly and the man knew it was bad.When I got it from him in may
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 1, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 850849
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Does not maintain correct temp
on July 8, 2023
Posted by: Dido
from Montreal
After only 18 months, service is needed. I have a fridge thermometer, and it goes from -2 to +5. Results in frozen lettuce and ice in beer. Not satisfied with this fridge.
No, I would not recommend this to a friend.
Response from whirlpool.comBy JAYAM, CA SOCIAL , August 4, 2023
Hello Dido! We are so sorry for the issues you have experienced with your Whirlpool refrigerator! We sincerely apologize for this. You are a valued Whirlpool customer, and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and serial number of your appliance and your, phone number, and include review ID 271401230. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on August 17, 2023
Posted by: Sally
from Battle Ground WA
[This review was collected as part of a promotion.] Wasn't sure if I would like this style of refrigerator. I had a Kenmore bottom freezer refrigerator for 20 years, so this french door was totally different. I am happy that I decided to buy it. Looks great, has a lot of nice features and easy to stock and organize. I like the bottom freezer on this one better then the bottom freezer on my 20 year old refrigerator. Very pleased with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Met our expectations-had all features
on September 7, 2023
Posted by: BC T&B
from Jasper, GA
[This review was collected as part of a promotion.] Our second Whirlpool refrigerator. Excellent features, roomy, like the inside water filler, and able to find color that matched other appliances.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com