Customer reviews from jbl.com
JBL - Refurbished Excellent - Charge 6 Portable Wireless Speaker - 2025 - Squad
Average customer rating
4.5
(197 Reviews)
Rating breakdown 197 reviews
5 Stars
148
4 Stars
17
3 Stars
16
2 Stars
8
1 Star
8
100%of customers recommend this product.
(
24 out of
24)
Customer Reviews for JBL - Refurbished Excellent - Charge 6 Portable Wireless Speaker - 2025 - Squad
Customer Rating
4
Great Speaker...wrong custom colors
on April 24, 2026
Posted by: Kimmi81
I just received my custom JBL speaker last week. The sound and battery life exceed my expectations. Its a great little speaker that I know will last for a while. The reason for only 4 stars is that I made this a custom order, and the color scheme was wrong. While they include a disclaimer that no refunds on custom speakers, I wouldn't expect this to apply to a custom speaker that was made in error. In fact, the packing slip picture captured the colors accurately, however the actual speaker did not match its own packing slip.
So I would just recommend to whomever is creating the custom speaker colors and designs to use a little more attention to detail, especially when the customer won't be able to return it.
So I would just recommend to whomever is creating the custom speaker colors and designs to use a little more attention to detail, especially when the customer won't be able to return it.
Written by a customer while visiting jbl.com
Customer Rating
4
Overall good but not exceptional
on April 30, 2026
Posted by: Drjm
from NC
Sound is pretty good but not what expected. Had a charge 3 for many years until the speaker finally gave out so figured we’d try the newer version. Overall I’m pretty happy with it but figured it would sound better, have better base and be a little clearer on vocals.
Written by a customer while visiting jbl.com
Customer Rating
3
Is JBL intentionally down grading products?
on May 5, 2026
Posted by: Shiloh
I was happy with my Charge 6 til after I done an update. After the update the volume is not as loud as it was.
Response from jbl.comBy Customer Support, May 5, 2026
Thanks for bringing this to our attention. We recommend adjusting the EQ settings via the JBL Portable app to see if it will fix the volume issue. You might also try connecting the unit to a different device or performing a reset by pressing and holding the Volume (+) and Play buttons simultaneously until the unit powers off. If the issue persists, please reach out to our support team here: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
Powerhouse
on May 9, 2026
Posted by: Momma K
from Indiana
Just received today from my sons for Mother’s Day. Excellent sound, love how powerful this small Bluetooth speaker makes it seem like you’re right in the middle of a concert. It’s amazing how loud it is. I highly recommend to anyone. I will use daily, on vacations, cookouts and much more!!
Written by a customer while visiting jbl.com
Customer Rating
4
on May 9, 2026
Posted by: Murraybz
The speaker is a great speaker but it is annoying when you would like to charge the speaker and you have a beeping sound. I have read about Salt detection and if the charger port is wet. The part about wet is not bad but the salt part we are on an island and around salt water with air. It had become a very annoying feature as the speak will not charge.
Written by a customer while visiting jbl.com