Customer reviews from jbl.com
JBL - Refurbished Excellent - Live Free 2 - True Wireless Noise Cancelling Earbuds, Up to 35hrs of Playtime, (Rose) - Pink
Average customer rating
4.4 out of 5
4.4
(54 Reviews)
Open Ratings Snapshot
Rating breakdown 54 reviews
5 Stars
36
4 Stars
8
3 Stars
6
2 Stars
2
1 Star
2
100%of customers recommend this product. 
(
22 out of 22
)
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Customer Reviews for JBL - Refurbished Excellent - Live Free 2 - True Wireless Noise Cancelling Earbuds, Up to 35hrs of Playtime, (Rose) - Pink
Customer Rating
5 out of 5
5
Perfect for running and work meetings!
on June 21, 2022
Posted by: Kevin1015
from Sag Harbor, NY
[This review was collected as part of a promotion.] This is a great product. I have primarily used them for running and connecting to my laptop and tablet. They work great on runs as they do not fall out of my ears. Also, they easily connect to my laptop and tablet and produce great sound quality. The microphone works great as well which is important because I use them in Zoom meetings for work.
The sound quality is great. Also the battery life of the headphones and the charging case is phenomenal. They are versatile headphones that allow for an active and ever-changing lifestyle. The noise cancellation is an added bonus that works great. Overall, a great product from JBL.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
JBL LIVE FREE2 tws
on June 10, 2022
Posted by: Andis73
from Mountain View CA
[This review was collected as part of a promotion.] The JBL LIVEFREE2 tws is one of the best earbuds I have ever owned. They are perfect for rigorous activities, phone calls, music, videos and more. The noise canceling, wireless charging, and the ability to switch between devices make them worth the cost. The Fast-charging feature is great, 15 minutes of charge give about 4 hours of play time. The bass is perfect, smooth and can be loud without distorting the quality of the sound. In my experiences the JBL LIVEFREE2 Plays all genres of music crystal clear. There's also the JBL APP that is great for controlling the sound level and several other functions. For one, you can even create your own custom EQ settings. Overall the JBL LIVE FREE2 tws is a great earbuds that offer great comfort and sound quality.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
A very well rounded oval
on June 12, 2022
Posted by: Nick Cappy
from Scottsdale, AZ
[This review was collected as part of a promotion.] When I saw these, I wasn't exactly sure what to expect from them physically. I have struggled with JBL earbuds falling out in the past, like the Tour Pro+ TWS, and haven't had a good fit since the FREE X I have from a while back. The pill shape on these is exactly what my ears require! Perfect fit, and snug ANC. Absolutely love the sound on them, a little boost on the bass compared to a lot of others I have, which isn't bad. I prefer a flat response, but these don't hurt my ears and they are very wearable for extended periods. I really love the oval shape of the earbud itself as it fits my ears a lot better than the circular. I often find myself having to sort through tip sizes just to find a good fit, but these worked right out of the box.
The sound is solid! I'm on quite a few streaming services and I play local files as well. They are only SBC/AAC so don't expect any HiFi sound, but the CD quality is beautifully balanced. Expansive sound for little dudes, check out EPROM 'The Cat' or Lane 8 'Reviver' or Four Tet 'Insect Near Piha Beach'.
Very happy, will use until they're dead!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Amazing set of ear buds!
on June 21, 2022
Posted by: Jcuevas
from Ridge, NY
[This review was collected as part of a promotion.] I had the opportunity to put these buds to the test. Once removed from the package I placed them into the case which activated the buds. From there I was able to pair and then download the JBL headphone app. Initial impressions were that these sound superb. Perfect fit and very balanced sound. In the app your able to tweak the sound to your liking as well as adjust the noise canceling and talk through features. These headphones also test for proper fitment to give the best listening experience. You can select your favorite assistant from Google, Alexa, and Siri. The buds themselves are touch sensitive. Within the app you can select what each bud will do when you touch them.
This past weekend I decided to put these to a full test while detailing my car on a windy day. I had noise canceling on and the volume all the way up. I was playing an album with mixed tracks. After a little over two hours the battery life dropped to 20 percent from fully charged. I was constantly moving and never really felt that the buds would fall out. I did have to readjust them every once in a while to squeeze them tightly into my ear canal. I didn’t get any interference from the 20mph winds or hear the buffer over my music. I experienced non stop interference free listening. I truly enjoyed listening to these and was so happy to have had them while working. After a while I forgot they were in my ears since they were so comfortable. I did adjust the sound more to my liking and was so pleased with the sound. Distortion free at full volume. I had taken a break for about 30 minutes and placed the buds back into the case. Fully charged and ready for a few more hours of hardcore listening.
The Live Free 2 TWS have 11mm drivers making the sound very full and lively. The active noise canceling keeps unwanted sound out and the adjustable talk through feature allows the right amount of sound through the buds. Phone calls sound super clear on both ends. The water resistant feature means I can wash and detail cars with these on. You can get 7 hours play time at moderate volume and another 28 hours utilizing the case for a total of 35 hours of play time. The buds are comfortable having oval tubes allowing less fatigue while having them in my ears. These are my go to buds for everyday listening. Ear buds have come a long way over the years and I was a fan of over the ear style headphones previously. These buds offer better sound and immersion than all of my over the ear headphones. Better features and they don’t compress or weigh down on my head. I am truly enjoying these ear buds. These are great!!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Love them!
on April 23, 2023
Posted by: ChelseaAnne
from 33710
Great sound and with the app you can adjust the bass, etc. Fits perfectly in my ear.
Written by a customer while visiting jbl.com
Customer Rating
3 out of 5
3
Nice sound, not so good battery life
on July 29, 2023
Posted by: greg70
Very good sound out of these. Battery life isn't anywhere near what JBL claims. The batteries don't discharge equally either. 100 % charge this am, listened to music 90 minutes, right side says 77% remaining but left says 87%
By Customer SupportJuly 31, 2023
We appreciate you taking the time to provide us with your feedback. Our JBL Live Free 2 TWS offers up to 35 (with 7 hours in the earbuds and 28 hours in the case) hours of battery life, which may vary based on volume and music content. We can also check that one of our representatives has sent an email to further assist you.

Written by a customer while visiting jbl.com
Customer Rating
3 out of 5
3
A couple of touch-ups are needed in the future
on December 31, 2022
Posted by: iOSmkim
from Darien, IL USA
While this is a great product mainly for dance-oriented music using the "Club" Equalizer in the JBL Headphones App, you almost ALWAYS have to fiddle around with the preset equalizer settings by selecting one of the approximate 7 presets depending on what kind of music you are listening to. Furthermore, the Ambient Noise Cancellation feature doesn't always work unless you have a good ear seal. A couple of ear hooks would be nice, but in future generations, I would prefer a tighter ear canal seal so this way you wouldn't have to fiddle too much with the JBL Headphones app. There's still much work for Harman to do. :/
By Customer SupportJanuary 3, 2023
We appreciate your feedback on our JBL Live Free 2 TWS. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
Lost charging case no solution from jbl
on March 19, 2024
Posted by: CNag
I bought this couple months back, but I lost charging case in hotel,I reached customer care and India CEO for a new charging case.No solution, they will sell spare parts and they suggested me to buy aNew one.
So this is complete exploitation and not informed while purchasing the piece.
Very very poor customer care
Written by a customer while visiting jbl.com
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