Customer reviews from Zwilling.com
ZWILLING - Enfinigy 12-cup Glass Drip Coffee Maker - Silver
Average customer rating
4.4
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
49
4 Stars
19
3 Stars
2
2 Stars
3
1 Star
3
89%of customers recommend this product.
(
56 out of
63)
Customer Reviews for ZWILLING - Enfinigy 12-cup Glass Drip Coffee Maker - Silver
Customer Rating
2
Coffee only stays warm for 30 mins
on October 22, 2025
Posted by: Hags93
Frequency of use:Daily
I bought this coffee maker but would not buy it or recommend it. Makes good coffee but the hot plate only stays on for 30 minutes and there is no way to extend to longer. If you don’t drink the full pot right within a half hour it will go cold. So frustrating that this can’t be changed.
Written by a customer while visiting Zwilling.com
Customer Rating
3
Brewing glitch
on October 26, 2025
Posted by: D Van Wie
When the coffee maker works it is great. We regularly have to unplug the maker for up to 10 minutes so the maker resets. The reason for resetting is The coffee maker won’t start brewing when the start button is pushed. It just won’t engage brewing if it hasn’t been used for a couple days. The actual brewed coffee is very good and we are happy with that. The worry is that the unplugging trick won’t continue to work. The coffee make is only a couple months old and has had this problem from the very beginning.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, October 28, 2025
Thank you for sharing your feedback with us. We're sorry to hear that the Zwilling Enfinigy Drip Coffee Maker didn’t meet your expectations.
Your satisfaction is our highest priority, and we stand behind the quality of our products. Rest assured, we’ll be reaching out to provide a positive solution.
Your satisfaction is our highest priority, and we stand behind the quality of our products. Rest assured, we’ll be reaching out to provide a positive solution.
Written by a customer while visiting Zwilling.com
Customer Rating
1
Poor quality
on November 1, 2025
Posted by: Coffee pot
Frequency of use:Daily
The coffee pot is made of a very thin glass and has now cracked twice. Zwilling doesn't sell a replacement pot, so no I would not buy again.
No, I would not recommend this to a friend.
Written by a customer while visiting Zwilling.com
Posted by: Sarah Mac
Frequency of use:Daily
Verified Purchase:Yes
This coffeemaker is well designed and makes great coffee. Its elegant simplicity is appreciated, however, I do wish the burner would stay on longer than 30 minutes and as a result only giving it 4 stars. Otherwise, we are very happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com