Customer reviews from jbl.com
JBL - Refurbished Excellent - Flip 7 - Portable waterproof and drop-proof speaker - 2025 - Black
Average customer rating
4.4
(121 Reviews)
Rating breakdown 121 reviews
5 Stars
92
4 Stars
8
3 Stars
7
2 Stars
5
1 Star
9
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Refurbished Excellent - Flip 7 - Portable waterproof and drop-proof speaker - 2025 - Black
Customer Rating
5
Would recommend
on March 9, 2026
Posted by: Emma1234
Bought this about a month ago and so far it’s been good! It’s small so will be easy to travel with and didn’t take up too much counter space. It’s easy to connect via Bluetooth and has better than decent sound!
Written by a customer while visiting jbl.com
Customer Rating
2
Personalized Flip 7
on March 9, 2026
Posted by: Mrdrh0549
from Montana
Unfortunately the speaker has a very unpleasant odor, perhaps from the personalized printing. Have not used it due to the odor, have had to leave it in the garage hoping that it will dissipate. So far not yet.
I appreciate the option of personalization, however the odor is just not tolerable.
I would return it if possible for just a standard model.
I appreciate the option of personalization, however the odor is just not tolerable.
I would return it if possible for just a standard model.
Response from jbl.comBy Customer Support, March 12, 2026
Thank you for your feedback on our Personalized JBL Flip 7. We would like to work with you directly regarding your personalized speaker. Please contact us for further assistance: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing
on March 12, 2026
Posted by: Bamm
Best portable speaker I have ever bought. Worth every penny you save from buying cheap speakers that stop after a week. Will definitely buy another when the time comes.
Written by a customer while visiting jbl.com
Customer Rating
5
Perfect Gift
on March 15, 2026
Posted by: DOLLA BILL
from Chicago
Purchased for girlfriend and she loves it! We can now sync up our speakers and listen to the same music in multiple rooms.
Written by a customer while visiting jbl.com
Customer Rating
3
Disappointed
on March 20, 2026
Posted by: Mia2345
Overall the speaker is great! The only thing is that the charger port seems to have problems charging the speaker…
Response from jbl.comBy Customer Support, March 21, 2026
Thank you for bringing this to our attention. Here are some steps that may fix the charging issue. Initiate a power cycle by pressing and holding the power button for 30 seconds while the unit is not plugged into a power source. Use a different charging cable, power adapter, and, while it's extremely uncommon, try to use another wall outlet to be certain that the issue is not with the outlet. Also, sand and dirt can get into the product's charging port. Clean the charging port with compressed air. If the issue persists, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
5
JBL 7
on March 23, 2026
Posted by: Papa Toad
my Flip 4 battery finally wore out. Looked at how to replace it, and found I would have to dismanel the entire unit. Chose to get the Flip 7, and it is excellent.
Written by a customer while visiting jbl.com
Customer Rating
4
No charger cord
on March 23, 2026
Posted by: Fay2022
It doesn’t come with power cord. Not nice. I borrowed one
Written by a customer while visiting jbl.com
Customer Rating
1
Will not charge
on March 23, 2026
Posted by: Vanessa1025
from San Diego, CA
I’ve had this speaker less than a month. When I try to plug it in to charge, all the buttons light up and the speaker beeps, and the speaker won’t charge. Extremely frustrating considering the price and how long I’ve had it. It was a great speaker before it randomly stopped working.
Response from jbl.comBy Customer Support, March 24, 2026
We appreciate you taking the time to share your feedback with our JBL Flip 7. Our colleague has sent you an email with the next steps regarding your concern. If you don’t see it in your inbox, please check your spam or junk folder. Feel free to reply directly to that email if you have any additional questions or concerns.
Written by a customer while visiting jbl.com