Customer reviews from jbl.com
JBL - Refurbished Excellent - Flip 7 - Portable waterproof and drop-proof speaker - 2025 - Black
Average customer rating
4.4
(121 Reviews)
Rating breakdown 121 reviews
5 Stars
92
4 Stars
8
3 Stars
7
2 Stars
5
1 Star
9
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Refurbished Excellent - Flip 7 - Portable waterproof and drop-proof speaker - 2025 - Black
Customer Rating
5
Great speaker!
on October 26, 2025
Posted by: Bobx76
I bought this Flip 7 a week ago and have been using it. I just love the bass of this speaker. I’m glad I made the purchase.
Written by a customer while visiting jbl.com
Customer Rating
5
Big punch Little speaker
on October 28, 2025
Posted by: Preston12
from Waynesboro Pa
This little speaker offers a punch. It feels the room with clear and quality sound. It's a keeper.
Written by a customer while visiting jbl.com
Customer Rating
3
Great sound custom design is flawed.
on October 29, 2025
Posted by: Jason E
from Long Island, NY
Bought this at the beginning of the month. Was very happy with the look and sound of the speaker. Unfortunately after less than a month with little use the design I picked is coming off the speaker. Pieces of the color on the fabric wrap are coming off and it’s only been used a few times sitting on a counter with no rough use. Will not be making a personalized speaker ever again. Now I have a speaker with white specks where there should be color.
Written by a customer while visiting jbl.com
Customer Rating
2
Bad battery
on November 4, 2025
Posted by: Maui24
from Smithfield,UT
I brought this 2 weeks ago and battery dosent last other than that is a pretty good speaker
Written by a customer while visiting jbl.com
Customer Rating
3
Great look, awful battery
on November 10, 2025
Posted by: rb_thatsme
from Chicago, IL
I bought this a few months ago and was so excited at first since I got a custom build that looks incredible! After a few months of use, the battery has worn down significantly and is absolutely terrible. I wish I had done a bit more research before taking the leap and buying something that won’t last as long.
Response from jbl.comBy Customer Support, November 11, 2025
Thanks for your feedback. The published battery life is up to 12 hours, but actual playtime depends on volume and source content. At background listening levels, you’ll get the maximum battery time, but as you increase volume or boost bass, playtime decreases—just like a phone battery drains faster with a brighter screen. Music with more bass also shortens battery life. It is possible that the battery is working correctly but depletes more quickly when the volume is very loud and/or the bass has been boosted. Try to charge the battery to 100% and then listen to music without any bass boosted, and at a very low volume. If the battery lasts close to the published up-to playtime, the battery is working fine. However, if you get less than 90% of the published spec, this likely means that the battery is losing its capacity. For further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
5
Great audio
on November 16, 2025
Posted by: JBL userthatisreallyhappy
I got this as a gift and immediately got home and tried it out, Even though other people have complained, I listens to complex music and nothing happens, just great audio. Awesome speaker would recommend.
Written by a customer while visiting jbl.com
Customer Rating
5
Great Design!
on November 17, 2025
Posted by: Anonymous
from Boise, ID
I like the pattern that I customize.
Also, the sound quality is excellent, too.
Also, the sound quality is excellent, too.
Written by a customer while visiting jbl.com
Customer Rating
5
Hubs Luvs It
on November 22, 2025
Posted by: KChadwick
Got this for my husband and he loves it. The charge last for a very long time and he's very satisfied. I love the personalization!
Written by a customer while visiting jbl.com