Customer reviews from jbl.com
JBL - Refurbished Excellent - Charge 6 Portable Wireless Speaker - 2025 - Red
Average customer rating
4.5 out of 5
4.5
(167 Reviews)
Open Ratings Snapshot
Rating breakdown 167 reviews
5 Stars
127
4 Stars
12
3 Stars
14
2 Stars
7
1 Star
7
100%of customers recommend this product. 
(
24 out of 24
)
Best Buy Privacy Policy
Customer Reviews for JBL - Refurbished Excellent - Charge 6 Portable Wireless Speaker - 2025 - Red
Customer Rating
2 out of 5
2
Great sound, but paint is already coming off…
on January 16, 2026
Posted by: Kat LeeAnn
from Clinton township, Michigan
The sound quality is really good, and honestly I’d give it 5 stars for that alone. But I’m annoyed because I bought a custom JBL Charge 6, got it just 9 days ago, and the paint is already coming off. It’s supposed to be waterproof, so why is the paint peeling just from being outside in the snow? I didn’t even get it wet besides that. The paint SHOULD NOT be coming off this easy. I’m really upset about it. The sound is great, but don’t waste your money on the custom design because the paint will come off really easily if it gets even a little wet. I learned my lesson.
Response from jbl.comBy Customer SupportJanuary 17, 2026
Thanks for your feedback. Our colleague has sent you an email. Please check your inbox and reply to the email thread so we can assist you further.
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Close to Perfection
on April 1, 2025
Posted by: Rainbo11
from Windsor, CO
[This review was collected as part of a promotion.] LOVE IT!! If I could have entered 4.99 stars, I would have! Let’s talk about the JBL Charge 6. The item is sleek and its portability is phenomenal! It came with a a comfortable strap to carry it with you. Perfect for on the go travelers! The sound quality is amazing. The the JBL Charge 6 has a charging port. There’s an ability to boost the bass when wanting that full, loud bump. The sound travels very far. I took it to a family get together ina backyard with a pool hot tub and waterfall.
Nobody had a hard time hearing the tunes. It has blue tooth capabilities and can connect to more than one device at a time. Pretty awesome! It’s easy to use and can be controlled through the JBL app if you have it. The bottom of the speaker has rubber and is flat for great stability on any surface. So why not the 5 stars? It isn’t with the item itself, it’s with the packaging or lack thereof. The speaker did not come with any sort of charger. I understand that a lot of items are interchangeable, but what if I was purchasing this for my dad, who has no other devices that use that port? So yes, this JBL charger 6 is perfect…for me, for you, for a parent, for anyone. Purchase one!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Amazing, Excellent item
on August 2, 2025
Posted by: Jhulz
from Vista Ca.
Good product and i love it. I like the bass and downloaded the JBL Portable app so i can switch sound modes.
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Great but not greater
on March 10, 2025
Posted by: Almustee
from Nigeria / kaduna
Durability 💯. Everything 💯. But sound quality still same as charge 5
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Best Speaker!!
on May 1, 2025
Posted by: KellB
from Nc
Just got my first JBL speaker today and I am very impressed!! Looks great and sounds great!!
Written by a customer while visiting jbl.com
Customer Rating
3 out of 5
3
Connectivity issues
on November 6, 2025
Posted by: Maddog1
from Minneapolis, MN
I bought the speaker a few weeks ago after my jbl flip 4 stopped working. I have my flip for around 10 years and served me well! I decided to go with jbl again after doing some research and comparing companies. Since they specialize in sound/audio. I decided to upgrade to the bigger more expensive one because I wanted to option of it getting even louder. I picked the color purple (flip was red) and it is a very pretty royal purple with a nice flat button. It came with a handle (good quality) and that's it. I wish it came with a case or at a charging cord (flip came with both) I get the design is meant to be string enough it doesn't need it but just for traveling purposed and dirt getting in holes I would like to keep it as new as possible. The app is kind of neat you can play with the equalizer. It also connects to my devices almost instantly.
The biggest issue is the connectivity. If the device is a few feet away the sound will go in and out consistently just for a second but a lot. With my flip I would walk outside or across the house floor away and have no issues. When my laptop was connected last night the speaker was under 3 feet away and it was cutting in and out, then I moved it closer just inches away and had no issues. I was doing yard work and had it up in a tree and I was below the tree with my phone and it kept doing it. I'm less than 8 feet away. I figured with a newer and more expensive model the charge 6 would have better connectivity. It's really annoying that you have to be so close.
Response from jbl.comBy Customer SupportNovember 20, 2025
Thank you for your feedback. We would like to work with you directly to address your concerns. Please contact our customer support team through our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
good sounding & sturdy for long outdoors times
on March 2, 2025
Posted by: Charly13
from Socorro Texas
[This review was collected as part of a promotion.] Likes: good sound clarity but with the jbl signature bass punch honestly i feel jbl is geeting better on the balance between clarity and bass, qulaity build as much as you have plastic most of the body is kind meshy rope cloth and that makes it feel sturdy and durable, overall speaker design, the colors that orange tone in the letters radiators buttons and the usb c port is really well put together, nice touch adding the latest bluetooth version and allowing user to tweak the sound thur the app. the water and dust resistant is a good feature as well. the 2 way set up for the strap is a nice touch
could improve or don't like: I understand that this is aims for outdoors mainly so maybe adding the basi eq buttons or option in the actual speaker? ,maybe for the ease of sound tweaking if you are away from smartphone? . did not like at all that it did not include the usb c cable. maybe dropping the power bank option and consider extending the play time.
There is not much to dislike about the product, the sound quality is good, conectivity is the latest bluetooth version , it is waterproof and has a day of juice to play music on the go, i like how in tiny subtle steps the desing on the jbl portable speaker is improving over the time while keeping the materials and touches tha characterize the brand.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
JBL CHARGE 6 Bluetooth Speaker
on March 29, 2025
Posted by: Eugene Gunnion
from New York
[This review was collected as part of a promotion.] JBL CHARGE 6 Review
I've been using the JBL CHARGE 6 for a few weeks now, and it has quickly become my go-to speaker for relaxing at home after a long day. One of the first things that struck me was the surprising loudness. While volume isn't always the most critical feature in a portable speaker, it definitely grabs your attention.
The sound quality is exceptional. The passive radiators on each end work seamlessly, even at the lowest frequencies, ensuring deep and rich bass. Overall, the audio is bold and clear, with vocals coming through clean and strong. Both high and low frequencies are well-defined, with no distortion at any volume level.
The build quality is impressive too—the speaker feels solid and durable, with a high-quality fabric covering that adds a premium touch
I would recommend this to a friend!
Written by a customer while visiting jbl.com
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