Customer reviews from jbl.com
JBL - Refurbished Excellent - Charge 6 Portable Wireless Speaker - 2025 - Purple
Average customer rating
4.4 out of 5
4.4
(247 Reviews)
Open Ratings Snapshot
Rating breakdown 247 reviews
5 Stars
182
4 Stars
19
3 Stars
22
2 Stars
10
1 Star
14
100%of customers recommend this product. 
(
24 out of 24
)
Best Buy Privacy Policy
Customer Reviews for JBL - Refurbished Excellent - Charge 6 Portable Wireless Speaker - 2025 - Purple
Customer Rating
5 out of 5
5
JBL charge 6
on October 22, 2026
Posted by: Ben kalubi
from Cedar Rapids
I absolutely love my JBL Charge 6. The sound quality is amazing for a speaker this size. It’s compact and portable, yet powerful enough to fill a room with sound and make the listening experience enjoyable for everyone. The Auracast feature is another great addition, allowing me to connect multiple compatible speakers for an even better experience. And the bass is incredible: deep, powerful, and satisfying without making the speaker feel oversized. JBL really did an amazing job with this speaker. The Charge 6 proves that you don’t need a huge speaker to enjoy powerful sound.
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Probably wouldn’t buy again
on October 22, 2026
Posted by: Unhappyspeaker
Speaker is not waterproof. Unsure why that’s advertised. Sound gets distorted around 3/4 volume. Had for a few months and quit working.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
on October 16, 2026
Posted by: Grrr
It was quiet compared to wallys brick buy so I returned it now im waiting on my replacement. See if theses two sound the same in stereo mode. Not one overpowering the other.
Written by a customer while visiting jbl.com
Customer Rating
3 out of 5
3
Doesn’t come with a charger
on October 12, 2026
Posted by: Casey M
Sound quality is solid. It seems like it will work out well for what we need it for. BUT it doesn’t come with a charger?!!!! It’s literally called the charge!!!
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Stopped working in 6 months after replacing
on October 8, 2026
Posted by: MC_deez
from NC
I bought this in March and it stopped working in September. I replaced a charge 3 after a year of gentle use when it broke, and now the charge 6 is just as crappy. They are supposed to be waterproof and is only been splashed a little but it all of a sudden stopped working and chiming a warning every time I plug it in. I have lost faith in all JBL portable speakers.
Response from jbl.comBy Customer Support, October 8, 2026
Thanks for your feedback. Our team is already handling your case. If you need anything else, please let us know by replying directly to one of our emails.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Built to last.
on October 2, 2026
Posted by: GUTI Charge 6
from Dallas
⭐⭐⭐⭐⭐
I’ve had my previous JBL Charge for over 5 years, and it’s been so reliable that upgrading to the Charge 6 was an easy decision. The sound quality is fantastic, it’s incredibly durable, and the customized design looks even better in person. JBL continues to deliver on quality and performance. Couldn’t be happier with my purchase!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Well worth the money!
on September 25, 2026
Posted by: willbur
I've now had this speaker for more than a year, and it's been great! I use it regularly in the house, and I think I can count on my hands how often I've charged it. While that might be a little hyperbolic, the point remains: the battery life is great. It sounds great and has plenty of range. My one wish: two phones can be connected at the same, which can be a little bit of a pain. Overall, I think this is well worth it.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Tough Travler
on September 21, 2026
Posted by: CatDan
from Lyndon, KS
I couldn't be more happy with having purchased this JBL Charge 6. I take it in my boat when I go fishing and it has the best sound quality. It's a mighty tough little blue tooth speaker. The sound is perfect.
Written by a customer while visiting jbl.com
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