Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25+ - Prepaid Smartphone - Navy
Average customer rating
4.8 out of 5
4.8
(4,010 Reviews)
Open Ratings Snapshot
Rating breakdown 4,010 reviews
5 Stars
3,360
4 Stars
519
3 Stars
74
2 Stars
25
1 Star
32
85%of customers recommend this product. 
(
149 out of 176
)
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Customer Reviews for Boost Mobile - Samsung Galaxy S25+ - Prepaid Smartphone - Navy
Customer Rating
5 out of 5
5
Love it
on January 19, 2026
Posted by: Kayla
from Mississippi
Expertise:Intermediate
Verified Purchase:Yes
I love my new phone it's the best. I had a s10 plus forever but this one is so much better
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Physical sim card wouldn't work in it
on January 20, 2026
Posted by: Anonymous
Verified Purchase:Yes
Had to use the esim function because the physical sim card wouldn't work. The metro pcs customer service had a hard time getting it activated because of this issue. The feedback I got on esim is that if they get messed up it will render your phone useless, so the install process has to be done very carefully. Phone is great now that it works, but it was very stressful to pay so much and then have a huge issue that made it seems like I would have to return the phone for a different one. Features all work well. Great display and touch responses. Fingerprint doesn't work with a screen protector on. Camera is high quality. Fast processing speed. I overall great phone once the sim issue was worked around.
Response from Samsung USBy R&R Team, January 20, 2026
Hey Leilani, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We understand how initally frustrating it was for you to have a new device that you were struggling to get setup and usable. We are happy to hear you have been able to get that matter resolved, and that you are so pleased with your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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