Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(4,427 Reviews)
Open Ratings Snapshot
Rating breakdown 4,427 reviews
5 Stars
3,495
4 Stars
707
3 Stars
152
2 Stars
34
1 Star
39
88%of customers recommend this product. 
(
138 out of 157
)
Best Buy Privacy Policy
Customer Reviews for Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Customer Rating
5 out of 5
5
Samsung S25
on December 16, 2025
Posted by: Jason
Expertise:Intermediate
Verified Purchase:Yes
Great phone.
Snappy user interface, good build quality.
I prefer the smaller sized Samsung phones (s10) so if you are looking for something a little smaller sized than the standard phones today, this phone is a good fit.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 16, 2025
Hey Jason, we appreciate your feedback on your Samsung Galaxy S25. We love hearing how much you are loving the usage of your phone, find the usage fast, and that the device feels good to you in your hand. We have provided a link to the complete manual for your device to help you with additional capabilities like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good phone
on February 20, 2025
Posted by: Curt1s7
[This review was collected as part of a promotion.] This phone is amazing. Super fast speed opening apps. Great for quality pictures. Game play is excellent. You won't be disappointed in the purchase. Advanced Ai makes everything easy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fabulous phone
on March 5, 2025
Posted by: Blondy
[This review was collected as part of a promotion.] Love the color, great size, easy to use. Wish the fingerprint was on the side buttons instead of the screen, otherwise no complaints.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
TRULY THE BEST!
on June 14, 2025
Posted by: TienAngel
[This review was collected as part of a promotion.] I recently took the leap and upgraded from my trusty Samsung Galaxy S21 Ultra to the all-new S25, and I couldn't be happier! This phone is lightning-fast, and the camera? Absolutely stunning! The array of innovative features it comes with is like a playground for tech lovers. I’m especially excited about how they've integrated Galaxy AI, making the phone not just smarter but also more intuitive. As a dedicated Samsung Galaxy fan for over 30 years, I’ve seen firsthand how these devices evolve and improve year after year, and the S25 is no exception! I’m officially a lifelong supporter of Samsung Galaxy – there’s simply no other phone that could ever capture my loyalty like this one does!😍
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
I think it needs some more work.It's not what I th
on July 31, 2025
Posted by: Fairchild
[This review was collected as part of a promotion.] In the AI I don't like it very much on this phone.It's not as good as Google or when you use.Hey google is better than gemini
Value
1 out of 5
1
Response from Samsung USBy R&R Team, July 31, 2025
Hey Fairchild, we appreciate you sharing your thoughts about your Samsung Galaxy S25. We understand how frustrating it can be when your device is not meeting your expectations in functionality. We have provided a link to the Samsung Support Team and your complete manual to help you with the settings and capabilities of your device, and assist you directly if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
My last Samsung phone
on September 1, 2025
Posted by: Peter
Verified Purchase:Yes
I’ve been using Samsung phones for as long as I can remember, but I think this one will be my last. You brag about how good your cameras are, but the last truly good one was on the Galaxy S9. Everything after that has gone downhill. The cameras struggle in low-light environments, and don’t even get me started on the phone updates. 🙄
Response from Samsung USBy R&R Team, September 2, 2025
Hey Peter, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know how important specific features of your device are to you, and we would love to help you resolve your frustrations with the camera of your device. We have provided links to a troubleshooting guide to assist you, and to an article that highlights the different features and settings of your camera. We have also shared a link to the Samsung Support Team if this experience continues with your phone, or you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love s25 but some impr0vment sudgestion
on October 13, 2025
Posted by: Plzfreegiftca4d
[This review was collected as part of a promotion.] Love the ai fetures and the tight integration but would like more base storage on base models. Also magsafe connection and reduction in bloat ware like bixby and Samsung home
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very smooth, pocketable, and relieble
on October 21, 2025
Posted by: Anastasia
[This review was collected as part of a promotion.] The quality is really really sweet. I love the galaxy themes. The speakers are pretty loud too. Watching movies and connecting to other devices has never been easier and smoother. I love the games, the images are really clear as well as the sound. With the new update I dont mind the Google Messages but it is taking some time to adjust. The storage on Samsung has always been good. Overall a great product. Would 100% recommend.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 23, 2025
Hi Anastasia, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are so pleased to know you are happy with the usage and capabilities of your device, and that you are finding it smooth and easy to use every day. We have shared a link to thecompletemanual for your device to help you with the additional features that you are still becoming accustomed to on your phone. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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