Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Average customer rating
4.7
(3,723 Reviews)
Rating breakdown 3,723 reviews
5 Stars
2,969
4 Stars
571
3 Stars
122
2 Stars
30
1 Star
31
87%of customers recommend this product.
(
110 out of
126)
Customer Reviews for Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Customer Rating
5
Excellent features
on July 15, 2025
Posted by: Bert7ie
[This review was collected as part of a promotion.] Wonderful phone works well love all the features Samsung Galaxy AI does the job
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the Galaxy Phones.
on August 15, 2025
Posted by: NeNe904
[This review was collected as part of a promotion.] I love how easy it is to use the Galaxy AI. It can answer any question, find anything you want. Just absolutely love it. I use my phone to stream TV shows, listen to all my music and my podcasts. I will NEVER switch from the Samsung phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Thought it would be so much better.
on August 19, 2025
Posted by: Girlneedsnewphone
[This review was collected as part of a promotion.] So far, I would say, I like the S22+ the best. I am a photographer and the camera is extremely important, and this one is no good. The quality, it's awful. You can't take good close ups anymore. It doesn't capture the colors, it's grainy. And I thought I would like it samsung AI, but I do not. It's just cheating. I have a family full of artists. And how do they compete with cheaters. And why does everybody need to be out to trick people. Way of the new world? I won't be able to get rid of this phone fast enough. And insurance that's laughable. I had the phone two months maybe three and it dropped and the BACK shattered, so you think that's covered?? The answer is NO. And yes it has a good cover on it. And uh, what used to be search buttons, will longer give you any information except to tell you that they couldn't find any anything with the screenshot provided well, if I had a screenshot why would i be asking??! Doesn't provide phone numbers or addresses or open web pages. Hate it hate it. Glad you asked huh? So now I need to win that money to get a real phone.
Value
2
Response from Samsung USBy R&R Team, August 20, 2025
Hello there, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25. We know how frustrating it is when your new device is not meeting your expectations. We would love to help you with the features of your device that are causing frustration. We have provided links to a few articles to help you with the camera features of your device, and troubleshoot any blurry images you are getting. We have also shared a link to the Samsung Support Team if you continue to experience this frustration, or are interested in exploring repair options for your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone with one very annoying con
on August 22, 2025
Posted by: JD12345hkdijdn
[This review was collected as part of a promotion.] Phone size is perfect, screen is great, phone is mostly snappy with the occasional hiccups here and there but great otherwise. Fingerprint reader is great, but facial recognition is really not good especially in low light environments. The one thing that bothers me most about this phone is the battery. SOT and standby time are terrible and really ruin the experience. I don't use much of Galaxy AI but love the photo eraser feature.
Value
4
Written by a customer while visiting Samsung US
Posted by: Hector
from Katy, TX.
Expertise:Intermediate
Verified Purchase:Yes
The best phone I ever had in the last 5 years. Super fast, super smooth, not cluttered with all those apps cell phones companies put into it. Best of all if you are like me that just want things your way, this is the phone for you. You can customize it your way just like I did mine. You will not go wrong with this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 5, 2025
Hey Hector, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are ecstatic to hear you are finding this to be the best phone you've had in year, and finding it to be so easy to customize to your preferences. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and satisfying phone!
on September 16, 2025
Posted by: Kshin77
[This review was collected as part of a promotion.] tweak it to make it sound more personal, from the point of view of the user. first person pov
I’m absolutely loving my Samsung S25—it’s sleek, super fast, and the display is just stunning. What really blows me away is how Galaxy AI makes everything feel effortless, from organizing my day to enhancing photos. It honestly feels like the perfect phone made just for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I was sold phone without Sim card
on September 28, 2025
Posted by: 3Buttons
[This review was collected as part of a promotion.] Galaxy AI No glass back this time1st phone back broke
Value
2
Response from Samsung USBy R&R Team, September 29, 2025
Hey 3Buttons, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know your phone is invaluable to you for a range of daily tasks, and wanting to have the peace of mind with the durability. We do recommend protective cases on all devices to help prevent damage from any accidental bumps and drops. We have provided a link to the Samsung Support Team to assist you with any repair you need with your device. For the connection to a carrier, we recommend reaching out to the carrier directly for assistance with an account and SIM connection. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25: AI-Driven Daily Game-Changer
on October 11, 2025
Posted by: Rezabb
[This review was collected as part of a promotion.] The Samsung Galaxy S25 has redefined how I manage my daily routine, seamlessly blending power and Galaxy AI to enhance work, school, and entertainment. Its Snapdragon 8 Elite chipset and 12GB RAM make multitasking effortless—whether I'm juggling work apps, studying, or gaming. The 6.2-inch FHD+ display delivers vibrant visuals, perfect for streaming movies or sports, with ProScaler ensuring crisp details.
Galaxy AI is the star, streamlining my day. Now Brief summarizes my morning—sleep data, weather, and calendar—saving time before school or work. Cross-app actions let me reference notes while drafting emails, boosting productivity. For fun, Nightography with Audio Eraser captured a low-light sports video, removing crowd noise for clear audio. The 50MP camera produces stunning photos, from work headshots to scenic hikes, with the ProVisual Engine ensuring sharp, natural shots.
Battery life lasts through mixed use—editing projects, streaming, or commuting. The Galaxy S25 adapts to my life, making tasks smoother and more enjoyable. It’s a must-have for anyone seeking a smart, powerful device.
Galaxy AI is the star, streamlining my day. Now Brief summarizes my morning—sleep data, weather, and calendar—saving time before school or work. Cross-app actions let me reference notes while drafting emails, boosting productivity. For fun, Nightography with Audio Eraser captured a low-light sports video, removing crowd noise for clear audio. The 50MP camera produces stunning photos, from work headshots to scenic hikes, with the ProVisual Engine ensuring sharp, natural shots.
Battery life lasts through mixed use—editing projects, streaming, or commuting. The Galaxy S25 adapts to my life, making tasks smoother and more enjoyable. It’s a must-have for anyone seeking a smart, powerful device.
Value
5
Written by a customer while visiting Samsung US