Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Average customer rating
4.7
(3,756 Reviews)
Rating breakdown 3,756 reviews
5 Stars
2,994
4 Stars
575
3 Stars
124
2 Stars
30
1 Star
33
88%of customers recommend this product.
(
133 out of
151)
Customer Reviews for Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Posted by: Taichou
Expertise:Expert
Verified Purchase:Yes
This is a vast improvement over my previous phone. The battery life is improved significantly. The fingerprint sensor and face recognition are leagues better than the previous phone I had (S22). Depending on phone usage I can go days without charging my phone. I have not been disappointed by the experience I've had so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Wendy
from Dickson, TN
Expertise:Expert
Verified Purchase:Yes
It's quite small but works great we didn't pay close attention to the screen size when we ordered the phone other than that we love Samsung phones, TV an sound bar
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 26, 2025
Hey Wendy, we appreciate your feedback on your Samsung Galaxy S25. We are so happy to hear that you are enjoying the capabilities of your new device. We do our best to provide a range of options to best align to your preferences including display size. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about your device, or options available to add to your ecosystem. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from VA
Expertise:Expert
Verified Purchase:Yes
Great balance of features, design and size. The mint is also a fantastic color.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Yeets
from Woodsboro, MD
Expertise:Intermediate
Verified Purchase:Yes
Hope it keeps going well and does not disappoint like the A54 I purchased last year...
I would recommend this to a friend!
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, December 31, 2025
Hello Yeets, we appreciate your feedback on your Samsung Galaxy S25. We are happy to hear how pleased you have been with the inital setup and usage of your device. We have shared a link below to the Samsung Support Team to assist you if you do experience any thing out of the ordinary or have questions about your new phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Hello, sorry for late replay! I got my new cell phone Galaxy S25 128Gb (unlocked).
I'm very happy with my new phone! I still studying and check every day find something new! :)
I'm very happy with my new phone! I still studying and check every day find something new! :)
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent camera and battery life
on October 17, 2025
Posted by: RadioLabrat
[This review was collected as part of a promotion.] I use my phone for work-related apps heavily through the day, and the battery settings, particularly energy saver, never make me worry about the next charge.
Additionally, when combined with a beveled case, the phone (screen included!) is extremely durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I feel like I downgraded.
on March 16, 2025
Posted by: Jason
from Arizona
Expertise:Expert
I am truly disappointed. This is the S24 with less features. The Smart View case has been turned off. The dimensions of this phone are the same as the S24, however it is just a bit thinner 0.4mm, enough to not fit properly in S24 cases, otherwise the thinness of it is not noticeable. The Apps screen is one giant scrolling screen instead of the swipe left right pages and swipe up/down to go back to home screen. Really really disappointing. No noticeable battery life increase either.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, March 17, 2025
Hey Jason, we appreciate your feedback on your Samsung Galaxy S25. We understand that new devices can take time to adjust to the changes in features and capabilities. We have provided links to some resources to help you with the exploration of the features of your phone, and answer any questions that may arise along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Overheats
on May 28, 2025
Posted by: Phoneless for now
from United States
Expertise:Intermediate
Own two S25s for 3+ months. Both phones randomly overheat while charging which seems to cause the battery to fully drain. Must wait for phone to cool down to recharge. Have followed Samsung's troubleshooting with no success. Working with Samsung authorized repair facility to address problem which means I have no phone and may face a complete loss of data. My S25 is not the only one at the repair facility with this issue.
No, I would not recommend this to a friend.
Performance
1
Response from Samsung USBy R&R Team, May 29, 2025
Hello there, we appreciate your feedback on your Samsung Galaxy S25. We know how valuable your phone is to you, and how distressing it is when it is not operating as intended or expected. We have provided a link to an article to help ensure you are using the best charging adapter for your device for fast charging speeds. With regards to the data you fear losing, we do recommend ensuring your device is backed up to your Samsung account. We have provided a linkt o the Samsung Support Team if you have any questions about backups or the repair process for your device. We appreciate you being a Samsung customer. -Elizabeth
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US