Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Average customer rating
4.7
(4,969 Reviews)
Rating breakdown 4,969 reviews
5 Stars
3,894
4 Stars
815
3 Stars
176
2 Stars
39
1 Star
45
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Customer Rating
3
Like to give it more
on May 28, 2026
Posted by: EmikeD
[This review was collected as part of a promotion.] I would like to give the S25 more than 3 stars but ive been having problems with the touch screen, ive got to tap multiple times, not always but definitely more then i care to on a daily basis. I do like the Artificial A.I. feature it saves a lot of time and hassle of typing it out or trying to figure out spell things, just tell or ask A.I. what you want to know or need to know and let it take over. Back to the screen now , i play alot of games , watch tons of videos , and use the camera alot for selling on sites such as poshmark, mercari, marketplace, etc...although i like the camera i wish the screen was a little bigger. I did have a S25 Ultra for a while and the size of that screen was perfect imo for games and photos. Now that i think about it i can probably bump the stars to 4.5 i think im still missing the ultra and im taking it out on the S25, sorry S25.
Value
3
Response from Samsung USBy R&R Team, June 2, 2026
Hi there EmikeD, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We understand how important your device is to you every day for a range of daily tasks, and we would love to help you have the best possible experience with your device. We have provided a link to an article to help you troubleshoot the display responsiveness of your device. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues, or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and incredible pictures
on May 29, 2026
Posted by: JamesS25
[This review was collected as part of a promotion.] The ai in this model is absolutely amazing it handles most of not all of my needs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is pretty good
on May 29, 2026
Posted by: Clowwn8732
[This review was collected as part of a promotion.] They have a decent os and the ai isnt terrible. I have definitely interacted with worse. The only thing that keeps ot from being 5 stars is sometimes the apps dont close fully and audio still plays from the app.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 29, 2026
Posted by: Lovemyandriod
[This review was collected as part of a promotion.] I love my samsung phone. Fast and intergratable with many devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone!
on May 29, 2026
Posted by: LovemyS25
[This review was collected as part of a promotion.] I use my phone every day for various tasks. From school work to business, it has yet to let me down. The phone is easy to use and requires very little to make it your own. I would recommend it to anyone looking for a new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on May 29, 2026
Posted by: Rayleigh
[This review was collected as part of a promotion.] I love this phone it has mas storage works great is fast holds battery. Love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing and elegant device!
on May 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love all the features that this phone offers. It's a super device with a great design that embodies elegance and modernity at the same time. I don't like the feeling of very big phones, so this was just perfect. The AI is also one of the best out there. 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the compact size
on May 30, 2026
Posted by: Medallobuy
[This review was collected as part of a promotion.] The s25 it's perfect! Not bulky and nice finished with a well balanced hardware and even better software with Samsung galaxy Ai suite.
Value
4
Written by a customer while visiting Samsung US