Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Average customer rating
4.7
(4,424 Reviews)
Rating breakdown 4,424 reviews
5 Stars
3,492
4 Stars
707
3 Stars
152
2 Stars
34
1 Star
39
88%of customers recommend this product.
(
138 out of
157)
Customer Reviews for Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Customer Rating
5
Performs well in rural areas.
on March 30, 2026
Posted by: Lucky4me
[This review was collected as part of a promotion.] Limited usage of AI features trying to "teach an old dog, new tricks" As in 87 years old.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not stable
on March 30, 2026
Posted by: alligatorgar
[This review was collected as part of a promotion.] Home screen changes.
Game apps install without permission.
Not worth the price.
Game apps install without permission.
Not worth the price.
Value
2
Response from Samsung USBy R&R Team, April 2, 2026
Hey there Alligatorgar, thank you for sharing your experience of your Samsung Galaxy S25 with us. We understand how frustrating it can be when your device is not maintaining the settings or operating as expected. We have provided a link to the complete manual to help you adjust the settings to your needs. We have also shared a link to the Samsung Support Team to assist you in those instances where the settings are seemingly changing without prompt. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on March 30, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] I just love my phone I play a lot of games and the storage on it is great haven't had to delete anything and it is easy to use love the layout of it and I love looking things up and the galaxy Ai it's great I just push a button and ask a question and there it is like recipes and on how to fix thing and where to buy the Ai makes my life a little more simple and I just love my phone and can't wait to upgrade my phone to the 26 ultra . Samsung phone is the only phone I will ever buy Samsung makes the best phones in my opinion
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sansung S25 Blue
on March 30, 2026
Posted by: 209hawk
[This review was collected as part of a promotion.] Nice lite phone,very reliable. Takes good pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone
on March 30, 2026
Posted by: Android98765
[This review was collected as part of a promotion.] The S25 is a very nice phone. Not bulky or too heavy. Would have given it 5 stars but, it has a tendency to change words I type. This is an annoying problem. I don't use the AI feature therefore cannot comment on it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is very disappointing
on March 30, 2026
Posted by: Abelp01
[This review was collected as part of a promotion.] It lacks the ability to reduce the amount of rings. Right now it won't reduce beyond 7 rings. This is a problem for me as I don't pick up unless I know the caller.
The selection of rings are paltry. Using the same rings with tonal variations.
The ability to set a ring to a number doesn't work long-term. I have a Star Wars ring for a friend, but it's used the Nutcracker Suite since the Holidays. I didn't set it up for that number.
Overall a disappointing product.
The selection of rings are paltry. Using the same rings with tonal variations.
The ability to set a ring to a number doesn't work long-term. I have a Star Wars ring for a friend, but it's used the Nutcracker Suite since the Holidays. I didn't set it up for that number.
Overall a disappointing product.
Value
3
Response from Samsung USBy R&R Team, April 2, 2026
Hi Abelp01, thank you for your feedback on your Samsung Galaxy S25. We know how disappointing it can be when your device is not operating in ways you would prefer or expect every day. We have provided a link to the complete manual to help you with all available settings with your device. We have also shared a link to the Samsung Support Team to assist you if the settings are not changing as you are setting them, or you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 30, 2026
Posted by: Mike2walnuts
[This review was collected as part of a promotion.] Phone is used for work and yes I will use Ai on the phone to help with pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera features and the live photo view
on March 30, 2026
Posted by: Kittkatt777
[This review was collected as part of a promotion.] I love the Samsung health. Its very great when paired with a watch. Helps track everything from sleep to eating habits and water intake. THE GALAXY AI is great because it always answers every question and has in fact turned me into a super hero on several occasions thanks for my kids.
Value
5
Written by a customer while visiting Samsung US