Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Average customer rating
4.7
(4,425 Reviews)
Rating breakdown 4,425 reviews
5 Stars
3,493
4 Stars
707
3 Stars
152
2 Stars
34
1 Star
39
88%of customers recommend this product.
(
138 out of
157)
Customer Reviews for Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Customer Rating
5
I love my Samsung S25
on March 30, 2026
Posted by: Jodette
[This review was collected as part of a promotion.] This is the best phone I've owned and I have had at least 30 different phones. I am known for cracking or watering my phones. This is the only phone that I've owned, that hasn't cracked or got water damage. I've dropped it in water more than once as well. Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has GREAT features
on March 30, 2026
Posted by: C3RTFYD
[This review was collected as part of a promotion.] I use my Galaxy S25 for any and everything you can think of. Streaming, watching movies, work. As a single mom of 3 kids I use it for everything in between. Making grocery lists, to do lists, scheduling trips and events. Around reminders. Galaxy AI helps make doing all of these things so much easier and less stressful. It's like having my own personal assistant. Not to mention how amazed my kids are when they use their creativity with Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome personalization features
on March 30, 2026
Posted by: Danker
[This review was collected as part of a promotion.] This phone is quick in processing power for all of the Ai features. Your never left waiting on something to load or process. It has so many features that you can personalize the phone. Your never bored with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera and it runs smoothly
on March 30, 2026
Posted by: Haleybug
[This review was collected as part of a promotion.] Galaxy ai helps me be hands free when im driving so I dont have to worry about not paying attention to the road
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is Amazing 👏
on March 30, 2026
Posted by: Prestor
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 daily, and honestly it’s one of the most complete smartphones I’ve owned. The performance is extremely smooth, apps open instantly, and multitasking feels effortless even with heavy usage.
What really stands out is Galaxy AI — it actually feels useful, not just a gimmick. Features like AI-powered text suggestions, smart photo editing, and real-time assistance save time every day and make the phone feel smarter the more I use it.
The camera is another highlight. Photos come out sharp with great dynamic range, and low-light performance is impressive. I also like how AI enhances images without making them look overprocessed.
Battery life easily gets me through a full day, even with work, streaming, and navigation. The display is bright, smooth, and just looks premium.
Overall, the Galaxy S25 feels like a perfect balance of power, intelligence, and everyday usability. Samsung really nailed it this time.
What really stands out is Galaxy AI — it actually feels useful, not just a gimmick. Features like AI-powered text suggestions, smart photo editing, and real-time assistance save time every day and make the phone feel smarter the more I use it.
The camera is another highlight. Photos come out sharp with great dynamic range, and low-light performance is impressive. I also like how AI enhances images without making them look overprocessed.
Battery life easily gets me through a full day, even with work, streaming, and navigation. The display is bright, smooth, and just looks premium.
Overall, the Galaxy S25 feels like a perfect balance of power, intelligence, and everyday usability. Samsung really nailed it this time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The quick snapdragon operating system is fast and
on March 30, 2026
Posted by: Wonderwoman77
[This review was collected as part of a promotion.] Love the option to be able to use AI in pictures. Especially with memories of lost loved ones. My ex husband past away and AI made it real again making the memories even better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I'm still on the fence...
on March 30, 2026
Posted by: ViudaNegra87
[This review was collected as part of a promotion.] For some reason, as I'm using an app, it will just close on it's own. It also becomes glitchy when im scrolling thru apps or the internet.
Also, I'm not sure if it's the phone or the service, but I drop a lot of calls. The provider states it isn't them.
Value
3
Response from Samsung USBy R&R Team, April 2, 2026
Hello there, thank you for your feedback on your Samsung Galaxy S25. We understand how important your phone is to you every day, and we would love to help you maximize your experience, and troubleshoot the frustrations you mention experiencing with your device. We have provided links to troubleshooting guides to help you adjust the refresh rate for enhanced speeds, and the apps not operating as intended. We have also shared a links to articles to help you with the connection to your carrier with your calls. We have lastly, provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing brand to own
on March 30, 2026
Posted by: Xzandra
[This review was collected as part of a promotion.] I'm so pleased with this device! I've always had a fondness for this brand and their signature camera aesthetics. They certainly know how to build phones that are both robust and simple to maintain. It's a real pleasure to use a product that lives up to expectations so well. I'm thoroughly enjoying my experience with it.
Value
5
Written by a customer while visiting Samsung US