Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(4,427 Reviews)
Open Ratings Snapshot
Rating breakdown 4,427 reviews
5 Stars
3,495
4 Stars
707
3 Stars
152
2 Stars
34
1 Star
39
88%of customers recommend this product. 
(
138 out of 157
)
Best Buy Privacy Policy
Customer Reviews for Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Customer Rating
4 out of 5
4
Solid device but possessed at night
on March 13, 2026
Posted by: BadDrummer
[This review was collected as part of a promotion.] Got this S25 in November and have been using it daily.
Pros:
Battery life is amazing.
Similar enough to my S20 that the learning curve was no big deal.
Great display.
Galaxy AI is actually useful. I've planned vacations, researched voting laws, shopped for car insurance. It was helpful in all cases.
Cons:
This thing has a mind of its own in the evening. Sometimes when I touch the screen with one finger it zooms wildly. It also gives random gibberish when I'm typing. 16 "D' s" in a row, for instance. People say it's related to some mode that is activated in the evening, but I'm not using any of those features.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another galaxy model that innovates
on March 13, 2026
Posted by: GalaxyGirl
[This review was collected as part of a promotion.] The s25 is another dependable galaxy model. The Galaxy AI is an example of how samsung continues to create and utilize the newest technologies. I have used nothing but Samsung Galaxy phones since the Galaxy S in 2010. Every phone I have owned has never gave me one single issue. The S25 is no different. I am recommending the s25 to anyone who wants a reliable smartphone with the newest advances in technology.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product since I got it over a year ago
on March 13, 2026
Posted by: Lovemygalaxy
[This review was collected as part of a promotion.] Very nice product working great since the firts day I got it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It's alright..
on March 13, 2026
Posted by: WaylonBabu82
[This review was collected as part of a promotion.] I recently bought this Galaxy S25 after my S10, of many years, kicked the bucket. The 25 is a good phone, but I miss the 10 tbh
The Galaxy AI is a nice addition tho :)
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 16, 2026
Hi there WaylonBabu82, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are overall pleased with the usage of your device. We have provided a link to the complete manual for your device to help you have the best possible experience with your device, and best align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I absolutely love the Galxay phones!
on March 13, 2026
Posted by: Chelsea
[This review was collected as part of a promotion.] I absolutely love the Galaxy phones, so much better than any other phone I've had. I don't think I will ever go back to my old brand of phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on March 13, 2026
Posted by: Lizzy04
[This review was collected as part of a promotion.] The galaxy AI is very accurate and helpful wayyyy better then siri
The camera quality is amazing
The only thing i wish was better was the storage and it being a little easier to understand how that works
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Decice Slowed
on March 13, 2026
Posted by: Ant123
[This review was collected as part of a promotion.] My device ran really fast and we'll when I first got it around 7 months ago, and then recently I've cleared everything because it's only been getting slower and slower. Overall it's been a good phone but it's getting slow and frustrating at times.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on March 13, 2026
Posted by: Love2takephotos
[This review was collected as part of a promotion.] Great ai features 👌 and very easy to navigate. Camera is great for taking photos of nature and my dogs.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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