Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Average customer rating
4.7
(3,661 Reviews)
Rating breakdown 3,661 reviews
5 Stars
2,922
4 Stars
561
3 Stars
118
2 Stars
29
1 Star
31
87%of customers recommend this product.
(
110 out of
126)
Customer Reviews for Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Customer Rating
5
Great features, good camera
on September 27, 2025
Posted by: PolarDad
[This review was collected as part of a promotion.] Galaxy AI works great!
Great features, and easy to understand and use.
Great features, and easy to understand and use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and camera
on September 27, 2025
Posted by: Mannchild
[This review was collected as part of a promotion.] I use this product for work,play, research and streaming. The camera takes clear crisp pictures. The galaxy AI is great for research and general questions. The memory capacity allows for easy and fast streaming and videos. Comfortable to hold, not too big or small. I love this phone!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
G25 is fantastic but messed up by the ai
on September 27, 2025
Posted by: Checkcus
[This review was collected as part of a promotion.] The new ai is getting things into another level, the additional secret if giving more information and attachments
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New phone.
on September 27, 2025
Posted by: Orionsfire676
[This review was collected as part of a promotion.] I used to have an a14 that was old and slow but I genuinely really love this new s25, the galaxy ai has been so useful to me, 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 28, 2025
Posted by: Seekerofdestiny1974
[This review was collected as part of a promotion.] Use mainly for personal use, but sometimes I use the translate feature at work as I only speak English.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 is the Best Galaxy so far. Has everything
on September 28, 2025
Posted by: Thumper
[This review was collected as part of a promotion.] Galaxy S25 has everything you need to run a business and with the Galaxy Ai it will help you out with anything you need help with. It's amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Battery issues, connection issues
on September 28, 2025
Posted by: JoviChich84
[This review was collected as part of a promotion.] I'd like my Samsung phone if I actually had reception on my own deck. NOTHING WORKS.
Battery will not charge beyond 71%.
Dissatisfied is an understatement but we're still making payments on the phone.
Battery will not charge beyond 71%.
Dissatisfied is an understatement but we're still making payments on the phone.
Value
2
Response from Samsung USBy R&R Team, September 29, 2025
Hey JoviChich84, thank you for your feedback on your Samsung Galaxy S25. We know how frustrating it is when your new device is not operating as intended or expected. We have provided links to troubleshooting guides to assist you with the connection and charging of your device. We have also provided a link to the Samsung Support Team and warranty information for your device if these experiences continue. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
S25 functional and fashionable
on September 28, 2025
Posted by: PrunefaceandItchy
[This review was collected as part of a promotion.] I recently purchased a new s25 Galaxy phone. So far it's been the easiest to set up and become familiar with of any phone I've owned prior.
It came loaded with nearly all the apps I'll ever use, right out of the box.
I'm still learning how to best utilize the AI features provided.
All things considered it's hard to not give this phone a 5/5 starr rating.
It came loaded with nearly all the apps I'll ever use, right out of the box.
I'm still learning how to best utilize the AI features provided.
All things considered it's hard to not give this phone a 5/5 starr rating.
Value
4
Written by a customer while visiting Samsung US