Customer Reviews for Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Customer Rating
3
Great device!!
on November 2, 2025
Posted by: HazeReacts
[This review was collected as part of a promotion.] All around the best phone I've ever had. The only issue I've had with both of the Galaxy S25's I've had is the fact that during gaming or watching my movies on my streaming apps the in app sounds quit working.
Value
3
Response from Samsung USBy R&R Team, November 3, 2025
Hello, thank you for your feedback on your Samsung Galaxy S25. We are happy to hear that you are overall happy with the usage and features of your device. We have provided a link to an article to help you with the speaker of your device. We have also shared a link to the Samsung Support Team to offer further assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth Speaker not working on Samsung phone https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20 Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
This product is okay, but is too slippery in hand.
on November 3, 2025
Posted by: Etanol
[This review was collected as part of a promotion.] Its much too slippery to hold for any streaming or photography. It broke the first hour i had it, in my hand, in my truck, which is at least carpeted. Alas. 2 and a half feet before sadness.
Value
3
Response from Samsung USBy R&R Team, November 4, 2025
Hey Etanol, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how important the durability of your device is to you every day, and we would love to help you with the experience you mention with your device. We do recommend protective cases on all device to help prevent damage from any accidental bumps and drops that will happen during usage. We have provided a link to the Samsung Support Team to assist you with repair options, and answer any questions you may have about case options we have available. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I'm Samsung loyal!!!
on November 4, 2025
Posted by: TxSun70
[This review was collected as part of a promotion.] Samsung products have always been amazing for me. They're long lasting, tough and have never failed me.
I will always choose Samsung over any device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small but powerful phone.
on November 13, 2025
Posted by: ScubaPhonePhotos
[This review was collected as part of a promotion.] Galaxy AI is always at your fingertips. High quality camera whenever you need it and this phond is blaxing fast. Apps launch quickly. The best phone in its class in my opinion. Looking forward to future models!
Value
5
Response from Samsung USBy R&R Team, November 13, 2025
Hi there ScubaPhonePhotos, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25. We are so happy to hear that you are having such a good experience with your device, and that you are loving the speed and usage of features like Galaxy AI. We would love to hear from you again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great device for the price
on November 15, 2025
Posted by: Backgroundorange
[This review was collected as part of a promotion.] All the performace of the ultra series on a smaller more compact device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seriously Skeptical
on November 15, 2025
Posted by: Ibabao
[This review was collected as part of a promotion.] I bought a new Galaxy S25, I was skeptical at first until I had it in my hands, the contour of the phone and how it fit in my hand was perfect. The features of the phone arev amazing I couldn't believe how fast it is., and the storage is way more than I will ever use. I use my phone for business, reports, invoices even accepting credit card payments from my customers and Galaxy AI helps me with all of it. Im telling you this Galaxy does it all with a swiftness. Samsung got it right with this one........Thanks for making my life easier.......
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features, very easy to use.
on November 18, 2025
Posted by: Chefonthego
[This review was collected as part of a promotion.] I use Galaxy AI for every day life. It keeps me updated on things I have to do, what's going on in the world, and it provides a good laugh when you need it.
Value
5
Response from Samsung USBy R&R Team, November 18, 2025
Hey Chefonthego, thank you for your feedback on your Samsung Galaxy S25. We love hearing that you are enjoying the usage of your device, and that you are finding Galaxy AI helpful to your needs every day. We would love to hear from you again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Difficult to navigate
on November 18, 2025
Posted by: Becky453
[This review was collected as part of a promotion.] Would find myself having to disable again and again AI functions. Double app cause my data to be eaten fast and was annoying to navigate
Value
2
Response from Samsung USBy R&R Team, November 19, 2025
Hi Becky453, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know upgrading to a new device can come with a bit of a learning curve, and cause frustration as you explore the capabilities of your device and align the settings to your preferences. We have provided a link to the complete manual for your device to assist you with your exploration. We have also provided a link to the Samsung Support Team if you believe your settings are not maintaining your preferences. We appreciate you being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages