Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Average customer rating
4.7
(3,485 Reviews)
Rating breakdown 3,485 reviews
5 Stars
2,781
4 Stars
529
3 Stars
116
2 Stars
28
1 Star
31
87%of customers recommend this product.
(
110 out of
126)
Customer Reviews for Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Customer Rating
5
This production is top of the line team samsung
on October 12, 2025
Posted by: Samsungteam
[This review was collected as part of a promotion.] I use my phone for daily like to like use fast processing photo quality top tier all around great phone batter life last me up 2+ days
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
App issues
on February 11, 2025
Posted by: Riphawk
[This review was collected as part of a promotion.] Downloaded apps are a constant issue. I have to turn phone off to get apps to work correctly
Value
1
Response from Samsung USBy R&R Team, February 12, 2025
Hi Riphawk, thank you for sharing your experience with your Samsung Galaxy S25 with us. We understand how frustrating it is when the apps you need every day are not function as expected. We have provided a linkt o an article to help you troubleshoot this experience at your convenience. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Happy
on September 16, 2025
Posted by: Boomerman72
from Scottsburg,Indiana
Expertise:Intermediate
This is the first S25 I have owned. I have been and am still quite pleased with this product. Even after a few months I am still finding new tools and capabilities. I also picked.up the galaxy 7 watch. Both items are great individually but work great together. The a.i. is a new tool for my day to day. I have always used Google but the a.i. is Google on steroids plus more. Overall I'm happier than ever with a smartphone. Btw,, the impact this product will endure is so much better than I expected.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good but not great
on September 19, 2025
Posted by: Anthony007
[This review was collected as part of a promotion.] I had an Gaslaxy s23 previously and feel that phone was superior to this one. The keyboard is really annoying with its spell check changing everything all the time. The camera does not have as great quality photos as my previous one. The photos often come out blurry background no matter the settings. Hope the next phone brings better improvements.
Value
3
Response from Samsung USBy R&R Team, September 19, 2025
Hey Anthony007, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 with us. We know how frustrating it can be when your new device is not aligning to your expectations. We have provided a link to a troubleshooting guide to assist you with the blurry photos you mention experiencing at your convenience. We have also provided a link to the complete manual for your device to help you with the different keyboard settings and options. Lastly, we have provided a link to the Samsung Support Team to assist you further if your frustrations continue, or you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I absolutely love my S25 its great
on October 13, 2025
Posted by: DangerDave
[This review was collected as part of a promotion.] It works great for me and dose everything I need with ease Facebook,Instagram, pics everything and everyday life. At my fingertips without a problem I'm not very phone smart anyways but it very easy to use it absolutely love it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25
on October 22, 2025
Posted by: Mgmalle1
[This review was collected as part of a promotion.] I had to replace my S22 with newer model S25, and I am very pleased with it. Better camera faster speeds and longer battery life. Galaxy AI is great, too!
Value
5
Response from Samsung USBy R&R Team, October 24, 2025
Hey Mgmalle1, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We couldn't be happier to hear that you are finding this device to be faster, have a longer battery life, and have a better camera than your previous device. Please, reach out to us again in the future any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Happy with forced change
on April 18, 2025
Posted by: KRamirez
Expertise:Intermediate
After almost 4 years, my Note 20 started giving warnings that it was ready to break up (suspiciously after an upgrade).
I greatly enjoy my S25. It continues with the features of my Note 20 (minus the pen) and goes further. My favorite is the camera feature. As a teacher, I'm able to capture information from PDs, PLCs and various other meetings without having to write notes. I'm also able to easily get to my docs. Then I love the ease of sending messages to my fellow teachers with not just your regular text but also pics, voice messages and videos. However the organization in my messages is not as user friendly as in the past. The battery life is great but the charge feature is a little wonky. Sometimes it will initially recognize my charger and then a few minutes later not. This is concerning since I use a Samsung charger.
I loved the ease in transitioning my apps and preferences to the new phone.
I greatly enjoy my S25. It continues with the features of my Note 20 (minus the pen) and goes further. My favorite is the camera feature. As a teacher, I'm able to capture information from PDs, PLCs and various other meetings without having to write notes. I'm also able to easily get to my docs. Then I love the ease of sending messages to my fellow teachers with not just your regular text but also pics, voice messages and videos. However the organization in my messages is not as user friendly as in the past. The battery life is great but the charge feature is a little wonky. Sometimes it will initially recognize my charger and then a few minutes later not. This is concerning since I use a Samsung charger.
I loved the ease in transitioning my apps and preferences to the new phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R Team, April 21, 2025
Hi KRamirez, we appreciate your feedback on your Samsung Galaxy S25. We are so happy to hear that you are pleased with the usage of your new phone, and finding so many useful features with Galaxy AI to streamline so many daily tasks. We have provided a link to your full device manual to help you with the settings of your messages. We have also provided a link to the Samsung Support Team if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Smart, Smooth, and Reliable with Galaxy AI
on September 21, 2025
Posted by: EverydayUser25
[This review was collected as part of a promotion.] The Galaxy S25 has been an excellent upgrade in both performance and design. The screen is bright, smooth, and great for everything from streaming movies to browsing the web. Battery life easily lasts a full day, and charging is quick when I need a boost.
What really stands out are the Galaxy AI features. Photo editing tools make pictures look amazing with little effort, and AI helps with translation and productivity in ways that feel natural and useful in daily life. The phone feels fast, intuitive, and reliable for work, entertainment, and staying connected. Overall, it’s a device that makes my day easier and more enjoyable.
What really stands out are the Galaxy AI features. Photo editing tools make pictures look amazing with little effort, and AI helps with translation and productivity in ways that feel natural and useful in daily life. The phone feels fast, intuitive, and reliable for work, entertainment, and staying connected. Overall, it’s a device that makes my day easier and more enjoyable.
Value
4
Written by a customer while visiting Samsung US