Customer reviews from Hoover
Hoover - Refurbished Excellent - PowerDash Pet Advanced Compact Carpet Cleaner - FH55000 - Gray
Average customer rating
4.5
(305 Reviews)
Rating breakdown 305 reviews
5 Stars
227
4 Stars
46
3 Stars
11
2 Stars
5
1 Star
16
91%of customers recommend this product.
(
243 out of
268)
Customer Reviews for Hoover - Refurbished Excellent - PowerDash Pet Advanced Compact Carpet Cleaner - FH55000 - Gray
Customer Rating
2
Cleans well but breaks easily
on November 18, 2022
Posted by: Katie Z
from Pennsylvania
Verified Purchase:No
My family has gone through two of these in less than a year. Both units burned out after very little use. The cleaning was satisfactory but not worth replacing a unit every other time it is used.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, November 27, 2022
Thank you for taking the time to share your feedback. We apologize you are having issues with your Power Dash Pet. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you-The Hoover
team
team
Written by a customer while visiting Hoover
Posted by: Mike
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I did a lot of research on what carpet cleaner to get and it definitely paid off. For this price point, I could not find anything else comparable that had all of the features of PowerDash. I love how light it is as well as the ease of emptying, refilling, and cleaning the machine. The upholstery attachment is wonderful and worked great on stairs too.
Written by a customer while visiting Hoover
Posted by: Picky Consumer
from Lancaster, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] First time buying a carpet cleaner because got tired of every year professional carpet cleaners raising their prices. I did my research online but I always use Consumer Report(CR) Magazine.They had this Hoover's model on top of their list and CR has never let me down...and they didn't let me down this time! First time I used in our walk-in closet where some reason our dog to pee every once in a while. The cleaner took the stains out, made it smell wonderful, and made the thick carpet look brand new instead of 10 years old. My wife is so excited to clean the stairs with the hose attachment and the master bedroom. Already told family members and friends about this product. I spent the same amount of money on this cleaner as i would spent one time having to pay a professional. Now any time I use it Im saving hundreds of dollars...MUST HAVE!!!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
1
Hose attachment won't work
on October 7, 2023
Posted by: Disappointing
from Fremont, Michigsn
Verified Purchase:No
Terrible craftsmanship. Do not recommend. Handle won't stay on...hose attachment will not spray solution.
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Posted by: Wendy
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was super excited for this cleaner to keep the tracks off of the carpet in my young boys rooms, but am disappointed by its regurgitation of dirty water. As soon as the tank is empty, dirty water flows back out, thus making me add more water, clean again and get the cleaner off the carpet before it's empty. In addition, when I turn the cleaner off, dirty water comes out of it. I rolled the cleaner from one end of my hallway to the other over flooring and had to wipe up a trail all the way. On the bright side, it did do a really good job of cleaning the carpet.
Response from HooverBy hooverpwr, hooverpwr, November 27, 2022
Thank you for taking the time to share your feedback. We apologize you are having issues with your PowerDash Pet Advanced. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you-The Hoover
team
team
Written by a customer while visiting Hoover
Customer Rating
3
Get Rid of Stains
on June 23, 2022
Posted by: Simply Krista
from Frederick, MD
Verified Purchase:No
[This review was collected as part of a promotion.] I used this Cleaner three times. We have a home with dogs and mess occurs often on carpets. The cleaner did a fantastic job cleaning up mess. In minutes you could see the dirt come up and the carpet clean. The image shows the carpet after using it to clean up a dog throwing up. It did a fantastic job!!!!The one thing that I did not enjoy about this product was that when it was off and standing alone it leaked water. This is not ideal especially on wood floors. For that alone I would not purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Posted by: Sandra
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our carpet had gotten extremely dirty over the last few months. The carpet cleaning company we had been using was sold to a company that only handles corporate accounts. We couldn't find anyone to replace them, so we ordered the Power Dash Pet Advanced (We have two dogs.) Last week, we used it for the first time. Wow! The carpet turned out as good as the professional cleaning. We are impressed. One of our dogs tracked in some dirt last night, so I did some spot cleaning this morning. This machine is awesome so far (Still haven't used the upholstery cleaning attachment.) And, the first time use more than paid for the unit.
Written by a customer while visiting Hoover
Customer Rating
1
Belt failed during first use
on August 13, 2023
Posted by: David
from San Antonio, Texas
Verified Purchase:No
The unit seemed to be performing fine until the belt broke during my first use. I am not sure why it broke. I am going to have to order a new belt. It concerns me that the unit broke so quickly. Hopefully the belt was defective and I will not have the issue again.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, August 15, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your PowerDash Pet Advanced Carpet Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover