Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 Ultra - Prepaid Smartphone - Titanium Black
Average customer rating
4.8
(19,629 Reviews)
Rating breakdown 19,629 reviews
5 Stars
16,916
4 Stars
2,120
3 Stars
355
2 Stars
110
1 Star
128
85%of customers recommend this product.
(
778 out of
912)
Customer Reviews for Boost Mobile - Samsung Galaxy S25 Ultra - Prepaid Smartphone - Titanium Black
Customer Rating
5
Really good
on December 12, 2025
Posted by: DailyLifeWithGalaxy
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a few weeks now, and I can confidently say this is one of the best smartphones I’ve ever owned. I upgraded from the S22 Ultra, and even though the design feels familiar, the experience feels brand-new in all the best ways. Samsung has clearly focused on refinement and performance rather than drastic change, and it really shows in day-to-day use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another homerun
on December 15, 2025
Posted by: Tom7312
from Honolulu
Expertise:Intermediate
This is hands down the best Samsung phone I’ve ever owned — and honestly, the best phone I’ve used overall. From the moment you pick it up, the build quality feels premium and solid, with a design that’s both sleek and durable.
The screen is absolutely outstanding. It’s bright, sharp, and incredibly smooth, making everything from everyday scrolling to watching videos a great experience. Even outdoors, visibility is excellent.
The camera performance is excellent. Photos come out sharp, detailed, and vibrant without looking overprocessed. Low-light shots are impressive, and the versatility of the camera system makes it easy to capture great photos in almost any situation.
Performance has been flawless. Apps open instantly, multitasking is smooth, and the phone never feels sluggish. Battery life has also been very reliable, easily lasting through a full day of heavy use.
Overall, this is the best Samsung phone I’ve owned and, in my opinion, the best phone on the market right now. Samsung really nailed the balance of performance, quality, and usability with this device.
Love the large 512 gb storage to boot!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed with the Shop of Galaxy S25 Ultra
on December 17, 2025
Posted by: Mauricio
from Houston, Texas
Expertise:Intermediate
Verified Purchase:Yes
The brand new phone has screen issues.
Samsung requested to repair instead of replacing a new phone
I am getting a repaired phone instead a brand new cellphone.
I am paying for a new phone and getting a repaired phone.
Samsung requested to repair instead of replacing a new phone
I am getting a repaired phone instead a brand new cellphone.
I am paying for a new phone and getting a repaired phone.
No, I would not recommend this to a friend.
Written by a customer while visiting Samsung US
Posted by: Java
Verified Purchase:Yes
Need better battery or better management of battery software
Written by a customer while visiting Samsung US
Posted by: Samsung fan
from Bayamón, PR
Expertise:Expert
Verified Purchase:Yes
I bought this phone to make social media content for my job. The quality of the pictures and videos is amazing. The battery lasts all day long without power saving. When I do use power saving, it can last up to 2 days. The multicontrol helps me a lot because I can switch between tablet and tv (both samsung as well)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Kind of bamboozled...
on February 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I wanted this phone to be my new phone after like 8 years with a note9. I grabbed it got home, loved it. Then I later found out you guys discontinued expansive space. Highly disappointed! Now I'm stuck with the smallest amount of space because I thought I could buy a 1tb card and add it later when I could afford. You guys messed up but time.
Value
3
Response from Samsung USBy R&R Team, February 10, 2025
Hey there JesscJames, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable specific features of your device are to you, and wanting to have the expanded storage can be vital to keeping all of your photos, videos, and other data on your device. If you are needing additional space, we have digital cloud based options available to expand the storage of your device. We have provided a link to the Samsung Support Team if you have questions about this feature, or would like assistance with set up and usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Flagship with a downgrade?
on February 10, 2025
Posted by: Shraf2k
[This review was collected as part of a promotion.] Love all the usual features in the ecosystem but the lack of Bluetooth in the spen and no magnet for accessories? Then they downgrade the glass scratch resistance? C'mon man. If I could have gotten the same trade deal for the set ultra I would have gotten that instead.
Value
3
Response from Samsung USBy R&R Team, February 11, 2025
Hi there Shraf2k, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear how pleased you are with the updates to the ecosystem and accessories of your new phone. We understand how important the durability of your device is to you every day. If you are concerned about the display of your device, we do have screen protectors available to provide that peace of mind with your device. We have provided a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and features
on February 11, 2025
Posted by: Jarodm
from Washington
Expertise:Expert
So mush storage! And the pictures it takes are amazing! I think I habe been using the ai constantly to help me find things within the phone and screen grabbing from posts i see, it's super handy
This phone feels great in the hand. So far one of the only phones I an trying my best to keep out of a case due to the fact.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US