Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 Ultra - Prepaid Smartphone - Titanium Black
Average customer rating
4.8
(19,584 Reviews)
Rating breakdown 19,584 reviews
5 Stars
16,885
4 Stars
2,114
3 Stars
351
2 Stars
108
1 Star
126
85%of customers recommend this product.
(
748 out of
879)
Customer Reviews for Boost Mobile - Samsung Galaxy S25 Ultra - Prepaid Smartphone - Titanium Black
Posted by: Design
Expertise:Intermediate
Verified Purchase:Yes
Would suggest that it would be great to have intro functionality and special features after switching on the phone for first time.
Response from Samsung USBy R&R Team, October 23, 2025
Hey Design, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are pleased with the usage of your device, after the inital setup. We have provided a link to the Samsung Support Team to assist you with any questions that come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Nikki
Verified Purchase:Yes
This was an extremely easy purchase. Seamless and effortless. I currently have no issues with my phone.
Response from Samsung USBy R&R Team, October 23, 2025
Hi there Nikki, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that the inital purchase, setup, and usage of your device has been so positive for you. We have shared a link to the complete manual for your device to assist you with the exploration of the capabilities of your device, and best aligning the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra Review
on October 26, 2025
Posted by: SilentNight2025
[This review was collected as part of a promotion.] The Galaxy S25 Ultra feels like a statement piece for anyone who wants power and polish in one device. The design is sleek and solid, with a balanced weight that makes it feel both premium and practical. The display is stunning—crisp, bright, and smooth even in direct sunlight, with colors that make photos and videos pop without feeling over-saturated.
Performance is lightning-fast. Whether multitasking, editing photos, or gaming, the S25 Ultra handles it all effortlessly. The battery life easily lasts a whole day with heavy use, and charging is quick enough that you rarely have to think about it. The camera system is where this phone truly shines—images are sharp and detailed in every lighting condition, and zoom photos look impressively natural. Night shots, in particular, show significant improvements in clarity and tone balance.
The software feels refined and intuitive, offering powerful customization options without being overwhelming. It integrates well with wearables and smart devices, creating a cohesive experience across the ecosystem.
Overall, the S25 Ultra delivers an exceptional blend of performance, camera quality, and design. It’s a powerhouse for professionals, creatives, and anyone who wants a phone that feels ahead of its time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is good 👍
on October 28, 2025
Posted by: Giakhang2011
[This review was collected as part of a promotion.] I love my phone so much. This phone is very helpful to my work every day
Value
5
Response from Samsung USBy R&R Team, October 28, 2025
Hi there Giakhang2011, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how much you love your new device, and are finding it so amazing for your work needs. We have shared a link to the complete manual for your device to help you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if any questions come up about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has everything you need, and more.
on October 29, 2025
Posted by: Shawninhere
[This review was collected as part of a promotion.] Samsung Galaxy S25 Ultra: The Agentic AI Revolution
The Galaxy S25 Ultra, launched in early 2025, was billed as the "AI phone," and after several months of use, it's clear Samsung delivered on that promise, shifting the focus from incremental hardware updates to a genuinely transformative software experience powered by deep Gemini integration. While the improved Snapdragon 8 Elite chip provides the necessary horsepower, the real star is the expanded and more "agentic" nature of Galaxy AI.
The most impressive development is the introduction of Cross-App Actions. This is where the S25 Ultra's AI truly evolves past previous iterations' feature-by-feature approach. Instead of merely summarizing a note or translating a call, the user can now issue a single, complex voice command that spans multiple applications. For instance, you can simply say, "Find the two highest-rated Thai restaurants near the office and text the Google Maps link for the best one to Jane." The AI executes the search, extracts the data, selects the top choice, and drafts the message, all without the user manually jumping between Maps, a browser, and the Messages app. This functionality alone is a massive step towards a truly hands-free, intelligent assistant.
Samsung also drastically improved the utility of its ambient features. The new Now Brief, which replaces the static lock screen with a personalized, contextual snapshot of your day, has become an indispensable feature. It learns your routines,not just you
The Galaxy S25 Ultra, launched in early 2025, was billed as the "AI phone," and after several months of use, it's clear Samsung delivered on that promise, shifting the focus from incremental hardware updates to a genuinely transformative software experience powered by deep Gemini integration. While the improved Snapdragon 8 Elite chip provides the necessary horsepower, the real star is the expanded and more "agentic" nature of Galaxy AI.
The most impressive development is the introduction of Cross-App Actions. This is where the S25 Ultra's AI truly evolves past previous iterations' feature-by-feature approach. Instead of merely summarizing a note or translating a call, the user can now issue a single, complex voice command that spans multiple applications. For instance, you can simply say, "Find the two highest-rated Thai restaurants near the office and text the Google Maps link for the best one to Jane." The AI executes the search, extracts the data, selects the top choice, and drafts the message, all without the user manually jumping between Maps, a browser, and the Messages app. This functionality alone is a massive step towards a truly hands-free, intelligent assistant.
Samsung also drastically improved the utility of its ambient features. The new Now Brief, which replaces the static lock screen with a personalized, contextual snapshot of your day, has become an indispensable feature. It learns your routines,not just you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Elegant, amazing features and great quality.
on November 1, 2025
Posted by: Edo00It
[This review was collected as part of a promotion.] Galaxy AI amazing on a daily basis. From small touches on pics, to the basic tasks.
High quality images and great battery.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The s24 ultra was better. Thats not a compliment.
on November 6, 2025
Posted by: Nick98
[This review was collected as part of a promotion.] This phone has had quite a few problems that I should not have to deal wkth and I shouldn't have to reset my settings to fix the problems that ive never had before on any other phone including my galaxy 24 ultra.
Value
1
Response from Samsung USBy R&R Team, November 7, 2025
Hello, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when your device is not operating as expected. Without knowing what features specifically are causing this frustration for you, we have provided a link to the Samsung Support Team for your convenience. They can help you troubleshoot your experience, and work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
My favorite!!!!
on November 13, 2025
Posted by: TMDILL19
Awesome phone !!!! It took me a bit to get the hang of the features because my last phone Samsung Galaxy S9 , The more I learn the more I love my new Galaxy S25 Ultra ......
Written by a customer while visiting Samsung US