Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 Ultra - Prepaid Smartphone - Titanium Black
Average customer rating
4.5 out of 5
4.5
(167 Reviews)
Open Ratings Snapshot
Rating breakdown 167 reviews
5 Stars
127
4 Stars
19
3 Stars
9
2 Stars
5
1 Star
7
90%of customers recommend this product. 
(
110 out of 122
)
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Customer Reviews for Boost Mobile - Samsung Galaxy S25 Ultra - Prepaid Smartphone - Titanium Black
Customer Rating
5 out of 5
5
Great phone to replace my s24ultra.
on December 30, 2025
Posted by: David
from New Mexico
Expertise:Expert
Verified Purchase:Yes
Functions very well with some small improvements over the S24ultra.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Response from Samsung USBy R&R Team, December 31, 2025
Hi David, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are finding this device to function well, and that it has upgrades from your previous device. Please, don't hesitate to reach out to us again in the future if you ever have questions, or wish to share further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Smooth transaction
on December 30, 2025
Posted by: Son n
from Portland or
Expertise:Intermediate
Verified Purchase:Yes
Great phone, tad on the larger size but easy transaction
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 31, 2025
Hey Son n, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so pleased with your new device, and we hope you are adjusting to the feel of the larger display size in your hand. If you ever have questions, or wish to share additional feedback on your Samsung products, please don't hesitate to reach out to us again. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful S25 ultra!
on January 1, 2026
Posted by: Mycel D
from New York
Expertise:Intermediate
Verified Purchase:Yes
I enjoy using my new Samsung. It's a great upgrade from S23 ultra. Smooth response, colors are vivid and great camera. I love the new style because its easy to hold and works with a screen protector. Been a Samsung user since the Note10. Added bonus was the great deal I got when I purchased it at their website.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 6, 2026
Hi Mycel D, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear how pleased you are with your device, and that you are finding it beautiful, and easy to hold for prolonged periods of time. We have provided links to resources to help you fully explore your device, align the settings to your needs, and answer any questions that may come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent device.
on January 10, 2026
Posted by: Sridee
from Maryland
Expertise:Expert
Verified Purchase:Yes
Excellent device. Light weight and fast. Photos are amazing.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 4, 2026
Hi there Sridee, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how excellent you are finding the usage of this device for your photos and videos, and that it feels comfortable in your hand for prolonged use. We have provided a link to the full manual to help you with additional features on your device including Galaxy AI. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone Ever!
on January 10, 2026
Posted by: Skater8
from Detroit Michigan
Expertise:Intermediate
Verified Purchase:Yes
I've had the samsung s series cellphones for years. I had good success with them. I've never had the samsung ultra series. The phone has a premium feel. The phone screen has a premium feel. The photo taken so far are excellent! I'm still learning about the phone. Its been a great experience so far.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 5, 2026
Hi Skater8, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the usage of your device, and that you feel the device is premium, and that the camera takes amazing photos and videos. We hope you'll reach out to us again in the future any time questions come up, or you have additional feedback you would like to share with us. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Bottom camera lens cracked easily
on January 14, 2026
Posted by: Noah S
from Wisconsin
Verified Purchase:Yes
Unfortunately my phone slipped out of my lap a few days after i got it, before my case had come in, about 3 feet. The bottom camera lens has a crack in it from that, thankfully not visible when taking photos. Still, disappointed since my previous samsung phones never had issues when they were dropped from much greater distances/on rough surfaces. I understand that you have to balance durability and clarity but it is just frustrating that it cracked so easily. Other than that, being my first flagship phone it has been a nice upgrade from an s21+.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 14, 2026
Hi there Noah S, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are not experiencing interruption in your photos and videos with your experience, and that you are pleased overall with the usage of your phone. We have provided a link to the Samsung Support Team if you are ever interested in repair options available for your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone - best of the best
on February 17, 2026
Posted by: RJ_SF
from San Francisco
Expertise:Expert
Verified Purchase:Yes
It's obvious this is a top-of-the-line phone with its responsive performance, excellent finishes, and feel good design. Don't hesitate to buy.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 17, 2026
Hi there RJ_SF, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how much you are loving the performance and responsiveness of your device. We have provided a link to the full manual for your device to help you fully explore the capabilities of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. Thank you for being a Samsung customer -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
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