Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 Ultra - Prepaid Smartphone - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,223 Reviews)
Open Ratings Snapshot
Rating breakdown 27,223 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
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Customer Reviews for Boost Mobile - Samsung Galaxy S25 Ultra - Prepaid Smartphone - Titanium Black
Customer Rating
4 out of 5
4
Love my S25 Ultra
on July 22, 2026
Posted by: Minnie
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 Ultra, and overall I'm very impressed. The AI features are incredibly useful and make everyday tasks much easier, from photo editing to productivity tools. The camera quality is outstanding, capturing sharp, vibrant photos in almost any lighting condition.
The design is sleek, premium, and comfortable to hold, making it one of the best-looking phones Samsung has released. I did experience a few issues when transitioning from a traditional SIM card to an eSIM, which made the setup process a little frustrating at times. However, once everything was configured correctly, the phone performed flawlessly.
Despite the minor eSIM challenges, the Samsung Galaxy S25 Ultra delivers excellent performance, amazing cameras, innovative AI features, and a beautiful design. I would definitely recommend it to anyone looking for a top-tier smartphone.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 22, 2026
Hey Minnie, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are pleased to hear that after some inital hiccups during your setup, you are having a good experience with your device every day, and finding great features that help you with many daily tasks. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast, amazing cameras, beautiful screen and design
on July 20, 2026
Posted by: SeattleGuy
[This review was collected as part of a promotion.] I usually shy away from larger phones (size and weight) but the balance of the S25 Ultra is great - it feels way more manageable than I imagined.
Battery life is great, charges really fast.
I really like the anti glare screen. Bright, crisp and responsive.
The phone is lightning fast. Nothing slows it down. I tried the Galaxy AI features - specifically the updated voice control with Bixby while driving. It did exactly what I needed it to do without getting in the way or being overly chatty - exactly the right balance when driving.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 21, 2026
Hey SeattleGuy, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the usage and capabilities of your device. We have shared a link to the Samsung Support Team for your convenience. These experts can help you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on July 20, 2026
Posted by: Devushka2
[This review was collected as part of a promotion.] Keep in mind, I'm still learning what my Samsung galaxy S25 ultra can do.
I've gotten to use tap to pay, which is great considering the type of work I do.
I love the location sharing and the fact that you can add Samsung products to help locate those as well, if ever lost.
I enjoy the privacy folder.
The galaxy AI is extremely easy to use and very helpful. It's amazing!!
Looking forward to finding out what else my Samsung can do.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 21, 2026
Hey Devushka2, thank you for sharing your feedback on your Sasmsung Galaxy S25 Ultra. We are pleased to hear that you are enjoying the exploration of your new device, and that you are finding many features helpful to you every day. We have provided links to the complete manual and the Samsung Support Team to assist you with fully exploring and customizing your device, and answering any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The upgrade i didn't realize i needed!
on July 20, 2026
Posted by: S25ULTRAINTHECITY
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 Ultra for a while now, and it's easily one of my favorite phones. It's fast, the battery lasts all day, and the display is beautiful.
My favorite feature is the AI editing built into the Gallery app. I useitall the time to remove unwantedbjects, expand photos, clean up backgrounds, and make quick edits that look surprisingly natural. The image I'm sharing with this review actually started as a simple drawing and was transformed into a realistic image using the AI editing tools in the Gallery edit menu, which I think really shows what the phone is capable of.
As someone who creates a lot of visual content, those AI tools have been a huge time saver. They're genuinely useful and one of the biggest reasons I'd recommend the S25 Ultra.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 21, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are loving the usage of your device, that you are finding it one of your favorites, and that it has easily kept up with your throughout the day. We have shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. WE appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Note 10 BETTER!
on July 20, 2026
Posted by: Tophand
Expertise:Intermediate
My Note10+ with the S. Pen was a far better phone than the S25 ultra, if the S26 is like the S25, don't waste your money.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, July 21, 2026
Hello Tophand, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand upgrading to a new device can come with some frustration as you adjust to the changes from the device you have used with features you have come to love. Without knowing what features are causing you frustration with your new device, we have provided links to the complete manual and the Samsung Support Team to assist you with exploring and customizing your device, as well as answering any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on July 20, 2026
Posted by: jeannetten2012
[This review was collected as part of a promotion.] I love Samsung Health. Helps with keeping track of my blood pressure.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 23, 2026
Hey Jeannetten2012, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that your device has been such a great companion for tracking important health metrics. We have provided links to resources to help you further explore the capabilities of your device, customize the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the features especially the stylus.
on July 19, 2026
Posted by: Trackizlyfe
[This review was collected as part of a promotion.] I've had a galaxy phone for as far back as I can remember and each time I get a new phone I'm amazed at it's capabilities. I've never had one with a stylus before and I'm now obsessed with it. I enjoy coloring by numbers, it brings me peace, and it's so much easier to tap each number with the stylus. I'm no longer struggling to touch a key with my fingers and touching the wrong one by accident. I use my phone for everything, including work, and it's so much easier and convenient than having to walk around with a laptop.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 23, 2026
Hey there Trackizlyfe, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how much you love your new device, and that you are finding the S Pen such an amazing addition to your experience with your hobbies and other uses. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Batter life
on July 19, 2026
Posted by: Dunces
[This review was collected as part of a promotion.] This phone has an exallent batter life that last me all day. And it charges from dead to full in 2 hrs and 30 mins.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 23, 2026
Hey Dunces, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that your device is keeping up with your usage during the day, and that you are so happy with the charging speed of your device. We have provided a link to the complete manual to help you further explore and customize your device to your usage. We have also provided a link to the Samsung Support Team to assist you further if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
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