Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 Ultra - Prepaid Smartphone - Titanium Black
Average customer rating
4.8
(23,231 Reviews)
Rating breakdown 23,231 reviews
5 Stars
19,923
4 Stars
2,550
3 Stars
449
2 Stars
140
1 Star
169
86%of customers recommend this product.
(
1,128 out of
1,311)
Customer Reviews for Boost Mobile - Samsung Galaxy S25 Ultra - Prepaid Smartphone - Titanium Black
Customer Rating
5
Samsung 25 ultra galaxy phone
on April 20, 2026
Posted by: Galaxy81girl
[This review was collected as part of a promotion.] Can u say obsessed! This samsung 25 ultra galaxy phone is amazing! The AI is incredible. If you dont know how to use something or so something on your phone there is a place to go to in your apps and it tells you all you need to know about your phone and how to use it. Honestly I learn something new everyday about my phone. I am a samsung girl through and through!
Value
5
Written by a customer while visiting Samsung US
Posted by: Davie
from Boston
Expertise:Intermediate
Verified Purchase:Yes
My wife always been a Galaxy fan so I got her the new S25 Ultra and boy was she in love with it. The best feature she loves is the camera and how clear she can take pictures. Definitely a must have for those camera and film aficionado.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features are great, it has the best camera
on April 21, 2026
Posted by: Trucker
[This review was collected as part of a promotion.] The AI is a great help, I'm use this phone for work, personal and entertainment. I'll probably never use any other phone. The camera takes better pictures than my 35 mm does.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Headline: A seamless blend of power and intelligen
on April 21, 2026
Posted by: Yemeniknight
[This review was collected as part of a promotion.] The **Galaxy S25 Ultra** has established itself as an indispensable tool in my daily life. It is rare to find a device that balances high-end professional utility with such immersive entertainment capabilities, but this phone manages both with ease.
### **Daily Integration and Performance**
My daily routine involves a heavy mix of creative work and multimedia consumption. For drafting and organizing long-form content, the precision of the S-Pen is unmatched. However, the integration of **Galaxy AI** is what truly sets this generation apart. The AI-driven productivity tools, such as the ability to summarize complex notes and translate text in real time, have significantly streamlined my workflow.
When it comes to downtime, the device excels in two major areas:
* **Streaming and Movies:** The display is breathtaking. The clarity and peak brightness make watching sports and high-definition films an incredible experience, even in bright environments.
* **Gaming:** The performance is consistently smooth. I use this device for intensive gaming, and it handles demanding titles without any noticeable drop in frame rate or excessive heat.
### **Impactful Features**
The camera system continues to be a standout feature. The level of detail captured in original photos is professional-grade, making it my primary tool for documenting family events and creative projects. Furthermore,
### **Daily Integration and Performance**
My daily routine involves a heavy mix of creative work and multimedia consumption. For drafting and organizing long-form content, the precision of the S-Pen is unmatched. However, the integration of **Galaxy AI** is what truly sets this generation apart. The AI-driven productivity tools, such as the ability to summarize complex notes and translate text in real time, have significantly streamlined my workflow.
When it comes to downtime, the device excels in two major areas:
* **Streaming and Movies:** The display is breathtaking. The clarity and peak brightness make watching sports and high-definition films an incredible experience, even in bright environments.
* **Gaming:** The performance is consistently smooth. I use this device for intensive gaming, and it handles demanding titles without any noticeable drop in frame rate or excessive heat.
### **Impactful Features**
The camera system continues to be a standout feature. The level of detail captured in original photos is professional-grade, making it my primary tool for documenting family events and creative projects. Furthermore,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Worst Camera as an Hardware
on April 22, 2026
Posted by: Caspianking
[This review was collected as part of a promotion.] I have loved Samsung Galaxy products since I bought my fist Samsung Note 9 long time ago. Now, I have Galaxy devices since Samsung introduced Galaxy devices. I have known to take great photos in my friends and family. But, after my Samsung Galaxy S25 Ultra camera started giving me issues I have stopped taking pictures at all. And, it started all of sudden and it was embarrassing to see. Samsung asked me to take this phone to thier hardware shop but didn't tell me how much it will cost !! What will i do without phone??
Other than camera the phone is ok. I have used their Galaxy Ai photo app to create sketches of my family.
Other than camera the phone is ok. I have used their Galaxy Ai photo app to create sketches of my family.
Value
2
Response from Samsung USBy R&R Team, April 22, 2026
Hi there Caspianking, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it can be when the camera of your device is not operating as intended or expected. We have provided links to a few troubleshooting guides to help you get the best possible photos and videos. We have also provided a link to the Samsung Support Team if you would like to review any options available to you to for the repair. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Super reliable phone that hasn't let me down
on April 22, 2026
Posted by: Kev63373
[This review was collected as part of a promotion.] I've had this phone for maybe a year and I keep finding new things to do with it. I'm not the pickiest person so having a phone thay excels in general is more than enough for me. I do think the Galaxy AI model is strong, and I use it more than I thought with my images.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 22, 2026
Posted by: Baam98
[This review was collected as part of a promotion.] I love the galaxy AI, it helps me with so many things. I love my phone, it's wonderful. I can't live without it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 22, 2026
Posted by: Baam98
[This review was collected as part of a promotion.] I love the galaxy AI feature, it helps me with so many things. I love my Samsung galaxy S25 ultra, I can't live without it.
Value
5
Written by a customer while visiting Samsung US