Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 Ultra - Prepaid Smartphone - Titanium Black
Average customer rating
4.8
(23,238 Reviews)
Rating breakdown 23,238 reviews
5 Stars
19,928
4 Stars
2,551
3 Stars
449
2 Stars
140
1 Star
170
86%of customers recommend this product.
(
1,128 out of
1,312)
Customer Reviews for Boost Mobile - Samsung Galaxy S25 Ultra - Prepaid Smartphone - Titanium Black
Customer Rating
5
The phone screen it bright and the runs fast.
on April 13, 2026
Posted by: Samsungforlife
[This review was collected as part of a promotion.] It is so nice to have the bar at the bottom because you can hold it and it will pop up galaxy ai so I can easily copy and paste!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone has been a hit or miss
on April 13, 2026
Posted by: BirdDoggShop
[This review was collected as part of a promotion.] The Galaxy s25 ultra has strengths and some flaws to it. It seems to be a more fragile version of the galaxy series leading to broken screens and broken back glass on more than one occasion. It runs application's pretty smoothly and doesnt slow down in the software department but it's hardware seems to be very touchy. The back camera has stopped working for an unknown reason so any photo I have to take is from the front selfie camera which makes taking pictures almost awkward. The phone has been struggling with finding and maintaining connectivity as well. The network isnt the problem as ive reset the settings and connections on thier side but it seems the only way I can get it back sometimes is to toggle airplane mode on and off. Ive missed many phone calls because of this and its the hardware that is to blame since ive tried all the fixes on the software side. The Galaxy AI is pretty useful though. I do enjoy its tips and suggestions as well as the ability to search whatever is highlighted with the S-pen. It seems really adaptive and I do appreciate how fast it's able to help.
Overall, the S25 is a big leap forward in the Galaxy series but could definitely use some fine tuning. Im hoping when I recieve my S26 ultra that I won't run into the same issues. Only time will tell.
Overall, the S25 is a big leap forward in the Galaxy series but could definitely use some fine tuning. Im hoping when I recieve my S26 ultra that I won't run into the same issues. Only time will tell.
Value
3
Response from Samsung USBy R&R Team, April 16, 2026
Hi there BirdDoggShop, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it can be when your device is not operating as intended or expected. We have provided links to a few guides to help you troubleshoot the connection to your carrier at your convenience. We have also shared a link to the Samsung Support Team to assist you if you are in need of a repair, are interested in accessories to help protect your device, or have questions about the device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is very great handling multiple tasks
on April 13, 2026
Posted by: Jays25ultra
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra daily and it’s honestly been one of the most useful upgrades I’ve had in a while. Galaxy AI has been the standout feature for me — I use it a lot for quick summaries, organizing notes, and even helping draft messages when I’m busy. It actually feels practical, not just a gimmick.
For everyday use, I rely on it for pretty much everything — streaming, scrolling, light gaming, and staying on top of work. The display is super smooth and bright, which makes watching videos and browsing way more enjoyable. Battery life has also been solid; it easily lasts me through a full day without stressing about charging.
The camera is another big win. I use it a lot for quick photos, and the quality is consistently sharp, even in low light. Zoom is especially impressive — it actually feels usable, not just a spec on paper.
Overall, the S25 Ultra feels like a complete device. Between the performance, camera, and Galaxy AI features, it fits naturally into my daily routine and makes things more convenient without overcomplicating anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The s25 ultra is THE phone you need!
on April 13, 2026
Posted by: TechnicallyTB
[This review was collected as part of a promotion.] Ive had my Galaxy S25 Ultra for about 6 months now it is no doubt the best phone ive ever used. Its powerful enough to run every game I want to play, plus take pictures and videos at a truly cintematic level. The battery life is impeccable on the device some times lasting me 20 hrs or more! The S pen is super helpful for editing pictures or drawing/painting. Not to mention, they Galaxy AI integration is seamless and offers truly spectacular AI help throughout my day to day device usage. If anyone is looking for a top of the line smartphone The Galaxy S25 Ultra is the best option without a doubt!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome.
on April 13, 2026
Posted by: Will85
[This review was collected as part of a promotion.] All the features on this phone run flawlessly and fast. I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
using my S25 ultra is a great experience
on April 13, 2026
Posted by: centslesstrucker
[This review was collected as part of a promotion.] One of the best cameras ever on a phone, Galaxy AI to assist with tasks including editing photos and having a wide range of controls over the phone in all areas just keeps me coming back to Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Gemini
on April 13, 2026
Posted by: Maadi985
[This review was collected as part of a promotion.] Galaxy AI this phone has Galaxy Gemini which makes more of your work easy compared to previous models
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast n Furious
on April 13, 2026
Posted by: S25UltraGreat
[This review was collected as part of a promotion.] First off, the Galaxy AI is a life saver for school work and especially automotive information, both which I comm9nly use daily. I love the pen tool for taking quick memos, diagramming, and graphic editing. The battery life is tremendous, too. No more worrying about needing charger handy. There's nothing bad, just way too much good about this phone.
Value
5
Written by a customer while visiting Samsung US