Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 Ultra - Prepaid Smartphone - Titanium Black
Average customer rating
4.8
(20,029 Reviews)
Rating breakdown 20,029 reviews
5 Stars
17,201
4 Stars
2,172
3 Stars
382
2 Stars
122
1 Star
152
86%of customers recommend this product.
(
1,035 out of
1,204)
Customer Reviews for Boost Mobile - Samsung Galaxy S25 Ultra - Prepaid Smartphone - Titanium Black
Posted by: Dennis
from Northeast Boston Ma
Expertise:Expert
Verified Purchase:Yes
Galaxy S25 ultra is amazing with its many features beautiful design, feels great in hand, great battery, fantastic screen. I am photographer and they say the best camera is the one you have on you. I find myself shooting more with my S25 ultra's excellent camera. Samsung's AI Assist Is really good. I am really enjoying the galaxy S25 ultra Phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 15, 2026
Hello there Dennis, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear how much you are enjoying using the camera on your device to capture amazing photos and videos. We have shared a link to the Samsung Support Team to assist you if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Eddie C
from Edwards, CA
Expertise:Intermediate
Verified Purchase:Yes
I've been a Galaxy user ever since the S10 and Samsung keeps knocking it out of the park. The only thing I wish they would have kept was the expandable memory. Being able to suppliment my memory with an micro-SD card and not have to pay a subscription of some kind was amazing on the S-10. Other than that, I have no issues and I will continue to buy Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 14, 2026
Hey Eddie C, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are pleased with the overall usage and features of your device. We have provided a link to the Samsung Support Team for your convenience. They can assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Orlando,Florida
Expertise:Expert
Verified Purchase:Yes
No Problem With Device, Im Very Happy With My New Device.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 14, 2026
Hello MelSanchez9290, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with your new device. We have provided a link to the complete manual for your device to help you maximize your experience, and discover the full capabilities of your device. We have also provided a link to the Samsung Support Team to assist you further if any questions come up as you continue using your phone. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Conde28
from Hubbard, OR
Expertise:Intermediate
Verified Purchase:Yes
I really am enjoying the lightweight this phone is. It's great! I also feel like it's smaller than my 22 ultra. This phones are amazing they are meant to last. One thing my husband isn't really happy about is the clicking sounds the phone makes when turning volume up or down.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, January 14, 2026
Hi Conde28, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the lightweight design and feel of your device, and that it feels durable for prolonged usage. We have provided a link to the complete manual for your device to help you with additional settings and capabilities of your device. We have also shared a link to the Samsung Support Team if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Noah S
from Wisconsin
Verified Purchase:Yes
Unfortunately my phone slipped out of my lap a few days after i got it, before my case had come in, about 3 feet. The bottom camera lens has a crack in it from that, thankfully not visible when taking photos. Still, disappointed since my previous samsung phones never had issues when they were dropped from much greater distances/on rough surfaces. I understand that you have to balance durability and clarity but it is just frustrating that it cracked so easily. Other than that, being my first flagship phone it has been a nice upgrade from an s21+.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, January 14, 2026
Hi there Noah S, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are not experiencing interruption in your photos and videos with your experience, and that you are pleased overall with the usage of your phone. We have provided a link to the Samsung Support Team if you are ever interested in repair options available for your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Al Garay
from Florida
Expertise:Expert
Verified Purchase:Yes
Muy bueno
Excelente dispositivo
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: DWRR
Verified Purchase:Yes
I like the phone, bit heaver than I thought and only reason I give this phone a 4 star
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 14, 2026
Hi DWRR, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with capabilities of your device. We appreciate you sharing your thoughts about the weight of your device, and we do have options that are smaller including the Galaxy S25+ and Galaxy S25. We have provided a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Crystal
Verified Purchase:Yes
Just got the Galaxy S25 Ultra 512GB and I'm blown away. The camera zoom is still king, and the AI features (like the live translation and photo editing) are actually useful in daily life, not just gimmicks. The 512GB storage gives me total peace of mind for my 4K recordings. It feels premium, the screen is stunning, and the battery life is a beast. Highly recommend if you want the best of the best!
Performance
5
Design
5
Response from Samsung USBy R&R Team, January 14, 2026
Hi Crystal, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are having such an amazing experience with your device, and finding Galaxy AI helpful for a range of tasks every day. Please, reach out to us again in the future any time you have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US