Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 Ultra - Prepaid Smartphone - Titanium Black
Average customer rating
4.8 out of 5
4.8
(20,042 Reviews)
Open Ratings Snapshot
Rating breakdown 20,042 reviews
5 Stars
17,210
4 Stars
2,174
3 Stars
383
2 Stars
122
1 Star
153
86%of customers recommend this product. 
(
1,040 out of 1,210
)
Best Buy Privacy Policy
Customer Reviews for Boost Mobile - Samsung Galaxy S25 Ultra - Prepaid Smartphone - Titanium Black
Customer Rating
5 out of 5
5
Great phone, awesome value
on December 9, 2025
Posted by: Samsungtech
[This review was collected as part of a promotion.] I have not yet, but am looking forward to using my new Samsung S25 Ultra. My wife bought one a few months back and is very pleased with the features.
I bought during the black Friday weekend so was a very good value for the money. I think this will be a great improvement on the old S22+ I have.
Faster, and comes with Galaxy AI. Looking forward to trying this out.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the phone!
on December 10, 2025
Posted by: Hugo
from Illinois
Verified Purchase:Yes
Its an amazing phone with a preety good battery life for videos or gaming. Also The 1tb is simply amazing to have.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 12, 2025
Hi Hugo, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear you are finding this phone so amazing for your usage, that the battery life keeping up with your streaming and gaming, and that you have more than enough storage space for your usage. We hope you'll reach out to us again in the future any time you have questions or additional feedback you would like to share with us. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 amazing
on December 10, 2025
Posted by: Joey
Verified Purchase:Yes
Its so great taking pictures and videos. It seems like i am a pro haha
Response from Samsung USBy R&R Team, December 12, 2025
Hi Joey, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how much enjoyment you are feeling with the camera on your new device. We have shared a link to the complete manual for your device to help you take this enjoyment to a new level with Galaxy AI. We have also shared a link to the Samsung Support Team if you have any questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 10, 2025
Posted by: Anonymous
from Alpena, Mi
Expertise:Expert
Verified Purchase:Yes
I have had a great experience best phone I have ever used. I have used plenty
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 11, 2025
Hey Chris Gapske, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are finding this to be the best device you have used thus far. We have provided a link to the complete manual to help you fully discover the capabilities of your device including Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything I Could ask for!
on December 10, 2025
Posted by: Janiece
from Portland, Oregon
Expertise:Beginner
Verified Purchase:Yes
I absolutely love this phone—it’s everything I could ask for! Every day I discover new features that make life easier and more fun. The display is stunning, the performance is lightning-fast, and the camera captures every detail perfectly. The S Pen adds incredible functionality, from notes to creative tasks, making this phone feel truly next-level. I’m so happy with it, I almost want to punch the air in excitement!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 11, 2025
Hi Janiece, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are so pleased with the usage of your device, and finding it amazing for a large range of daily tasks. Please, reach out to us again in the future any time you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Looking Forward to a Beautiful Friendship!
on December 11, 2025
Posted by: Michael
from RIVERSIDE COUNTY, Southern CALIFORNIA
Expertise:Intermediate
Verified Purchase:Yes
In all honesty, I have yet to use my S25 Ultra or even un-box it, for the simple reason that I am still attached to and very much in love with my Note 20 Ultra.
I am looking forward to a similar, and hopefully a Greater relationship with the S25 Ultra!
If I could somehow break the spell that the Note 20 Ultra has on me, I will definitely return to give the S25 Ultra my honest opinion.
I would recommend this to a friend!
Features
5 out of 5
5
Design
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 11, 2025
Posted by: JohnLoveSamsung67
from Cleveland, OH
Expertise:Intermediate
Verified Purchase:Yes
This is a premium phone. The display is great. The phone is very responsive and battery life is good.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 11, 2025
Hi there JohnLoveSamsung67, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We love hearing how much you are loving the feel, design, and battery life of your device. We have provided a link to the complete manual for your assistance in discovering additional features like Galaxy AI. We have also shared a link to the Samsung Support Team if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Trade-in process
on December 11, 2025
Posted by: Filero
from San Diego, CA
Expertise:Intermediate
Verified Purchase:Yes
The trade-in process and subsequent discount price went smoothly
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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